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Mavic Air 2 Choppy Video
5533 10 2020-5-20
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salamander678
lvl.1
United States
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Hello All,
I recently received my Mavic Air 2 and decided to test the footage in my house. I recorded video in 4k 60fps, 2.7k, 60fps, and 1080p 60fps and all the footage was choppy and slow. I owned the MA1 and never expereinced this problem. I purchased a new SD card for the MA2 so I thought that this was the problem. BUT, I immediately grabbed my Osmo pocket and I used the same SD card and recorded in 4k 60fps, 2.7k 60fps, and 1080p 60fps and the footage playback was perfecctly fine. I also made sure to check the specs on my computer- MacBook Air 2017 and it is fully capable of playing back the footage. Anyone else expereincing choppy playback? Help!!!!! and thank you in advance.
2020-5-20
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him7403
lvl.4
Flight distance : 374557 ft
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Canada
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post the raw videos without any processing and also what sd card are you using?
2020-5-20
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Ice_2k
lvl.4
Flight distance : 1132575 ft
Romania
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are you recording in H.265 by any chance?
2020-5-21
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi there, sorry to read the video choppy issue, does it only happen in 60fps? How about other frame rates? Any chance to upload a short clip to Dropbox or Google Drive and post the link here for further analysis?
2020-5-21
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JohnRB
lvl.2
Australia
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Could be the playback of the video on your computer rather then how its recorded
4k H265 can be processor intensive for some computers
2020-5-21
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djiuser_N1CPRNDCEiKd
New

Netherlands
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DJI Mindy Posted at 5-21 00:34
Hi there, sorry to read the video choppy issue, does it only happen in 60fps? How about other frame rates? Any chance to upload a short clip to Dropbox or Google Drive and post the link here for further analysis?

Hi, Im having the same problem. Only recording at 60fps. My sd card is Sandisk extreme pro 64gb. It just happens recording at 60fps in any resolution
2020-12-1
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djiuser_M2e9pIwPjAxt
lvl.1
Flight distance : 1460774 ft
United States
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Hi I am having similar problems while recording and or panning where do I start troubleshooting I think it's got something to do with phone but I am new to this any help would be appreciated thank you
2021-1-26
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KA00
lvl.2
Flight distance : 1905420 ft
Lithuania
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Check if you are using H256, also you can try convert your video and check if it still choppy, there is nice free software to do that, but its not for production rather to shrink file size for preview  h264encoder {} com
2021-1-27
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fans009e82d7
lvl.1
Flight distance : 132457 ft
United States
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did you find out what the issue was or just accept it
2021-1-29
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Snackbarfilms
New
United States
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Did you ever get this fixed?
2021-4-3
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djiuser_9ShnPnwWa5Ht
New
Flight distance : 84196 ft
United States
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I have same problem.
2021-5-13
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