firmware update stuck at 69%
6523 10 2020-5-20
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_DZDYGwL1YXTh
lvl.1

United States
Offline

Has anybody has a issue update firmware? My 1st air 2 wouldn't register, returned it, got another from a different site, this one when I update with dji assistant 2 for mavic, it gets to 99% on the transmit, then fails everytime (tried around 12 times) when I try to update it with the dji fly app, it gets to 69% and then it sits for 20 minutes. any advice?
2020-5-20
Use props
MisterFrag
lvl.4
Flight distance : 603143 ft
United States
Offline

Do you have a memory card inserted? If so, try removing it before the update.
2020-5-20
Use props
djiuser_DZDYGwL1YXTh
lvl.1

United States
Offline

Tried removing the sim card and restarted everything, still wont update
2020-5-20
Use props
Skraeling
lvl.3
Flight distance : 121407 ft
United States
Offline

djiuser_DZDYGwL1YXTh Posted at 5-20 20:13
Tried removing the sim card and restarted everything, still wont update

tried updating not using the assistant?
2020-5-20
Use props
djiuser_DZDYGwL1YXTh
lvl.1

United States
Offline

Tried the assistant and the dji fly app
2020-5-20
Use props
djiuser_6AVeun5w1Sv9
New

United Kingdom
Offline

I have had the same problem, can't seem to find a way around it! So frustrating.
2020-5-22
Use props
djiuser_DZDYGwL1YXTh
lvl.1

United States
Offline

Finally got mine working, it updated smoothly around 3am mst. I guess the servers were overloaded
2020-5-22
Use props
DJI Natalia
Administrator

Offline

djiuser_DZDYGwL1YXTh Posted at 5-22 06:01
Finally got mine working, it updated smoothly around 3am mst. I guess the servers were overloaded

Glad to hear that,  hope you enjoy the drone, fly safely.
2020-5-25
Use props
DJI Natalia
Administrator

Offline

djiuser_6AVeun5w1Sv9 Posted at 5-22 00:55
I have had the same problem, can't seem to find a way around it! So frustrating.

Hi there, have you got it resolved? If not, have you got any error message when it failed to update, please provide me a screenshot for better assistance.
2020-5-25
Use props
fansca90f157
New

United States
Offline

Hello, I've been trying to update my DJI FPV Combo drone for days now. The update keeps failing. I've tried multiple attempts now and it will get to 93% and the drone and controller will turn on and off during the update and then eventually fail to update. Please help!!!!
2022-5-9
Use props
JodyB
lvl.4
Flight distance : 302536 ft
  • >>>
United States
Offline

fansca90f157 Posted at 5-9 11:24
Hello, I've been trying to update my DJI FPV Combo drone for days now. The update keeps failing. I've tried multiple attempts now and it will get to 93% and the drone and controller will turn on and off during the update and then eventually fail to update. Please help!!!!

To get better help, you might try posting in the DJI FPV section instead of the Mavic Air 2. I mean you might get some help here, but you'd probably get quicker and more accurate advice there.
2022-5-10
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules