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Autel vs DJI Ruling
196 14 5-20 18:16
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Jimmy Singh
lvl.4
United States
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Not sure if this is the correct forum and I figured it goes in General discussion rather than Mavic Forum.  I am looking to buy my DJI Mavic Air 2, and given the recent ruling US imposed a ban on all the drones from DJI due to Autel Robotic Patent.

I believe the ban goes in effect on Jul 1st and post that DJI can't sell drones unless otherwise.

If I buy my drone now, and if I need warranty service or repair or DJI refresh service. How this will work?
5-20 18:16
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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Don't worry about this.  It will all blow over and won't make any difference to you.
5-20 19:27
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DAFlys
Captain
Flight distance : 933993 ft
United Kingdom
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Mavic Air 2 is not currently on the list and it uses a slightly different propellor that might make it exempt.
5-21 00:20
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Jimmy Singh
lvl.4
United States
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You never know. Mavic Air 2 might become part of it. Autel is crazy.
5-21 05:57
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Vlas
Captain
Flight distance : 1289163 ft
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United States
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No one knows, but I'm fairly certain DJI will handle things.
5-21 06:07
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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Jimmy Singh Posted at 5-21 05:57
You never know. Mavic Air 2 might become part of it. Autel is crazy.

Just forget this beat-up.
It's something-nothing.
Leave it to the lawyers.
5-21 06:08
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weidji
lvl.3
Flight distance : 158196 ft
United States
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If its the actually remove DJI’s the market on here America. Then can end on Amazon or Bestbuy?
5-21 11:40
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Maxi3D
First Officer
Flight distance : 283661 ft
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United States
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Jimmy Singh Posted at 5-21 05:57
You never know. Mavic Air 2 might become part of it. Autel is crazy.

For a company that paints its drone orange it has to be CRAZY!!!!  
5-21 12:36
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Neo Supreme
First Officer
Flight distance : 76329 ft
United States
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I wonder if Autel may have some way in for providing for U.S. based drone manufacturers and they are trying to secure a future in the industry.
5-22 03:56
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Jimmy Singh
lvl.4
United States
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i would like DJI to chime in to assure future buyers. i was so closed on pulling trigger on Mavic Air 2 but did not buy due to this issue. I am a novice pilot and god forbid down the road something happens then i am done with $1050 drone
5-22 04:08
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Labroides
Captain
Flight distance : 9991457 ft
Australia
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Jimmy Singh Posted at 5-22 04:08
i would like DJI to chime in to assure future buyers. i was so closed on pulling trigger on Mavic Air 2 but did not buy due to this issue. I am a novice pilot and god forbid down the road something happens then i am done with $1050 drone

Don't be so silly.
It's not going to make any difference at all.
5-22 04:52
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hallmark007
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Flight distance : 5380617 ft
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Jimmy Singh Posted at 5-22 04:08
i would like DJI to chime in to assure future buyers. i was so closed on pulling trigger on Mavic Air 2 but did not buy due to this issue. I am a novice pilot and god forbid down the road something happens then i am done with $1050 drone

I think all patents have been judged to be unpatentable, so not a problem anymore.


https://dronedj.com/2020/05/22/d ... tent-dispute-round/

5-23 01:35
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Hotrod in Daytona
lvl.3
United States
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Seems Autel has already lost:    The patents seem to be void. https://dronedj.com/2020/05/22/d ... tent-dispute-round/
5-23 02:08
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djiuser_OUPyZGyECgBJ
lvl.1

United States
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Regardless of the court case I'd still be wary of purchasing now, if you damge your drone and have to send it in, it's a nightmare to deal with repair support. There is absolutely no way to directly communicate to the person working on your expensive piece of equipment.
Good luck with the DJI Repair "Black Box". I'm dealing with that nightmare right now. It is completely unacceptable to spend $1500-1800 on a piece of equipment and not be able to talk to or interact with the tech who is actually handling your equipment. Especially when they don't even read your case explanation and reason for sending in the drone, then send you an estimate for repairs that have nothing to do with the gimbal and the reason you sent it in to begin with. I seriously question their tech's ability since they never even checked the issue I sent it in to begin with. Then I had to wait on the phone in a que for an hour to get someone on the  other side of the planet from the repair center to have them now send a message to Texas and wait up 48 hrs more for a response! Ridiculous doesn't even begin to describe this companies handling of us customers. Unless you budget for DJI care refresh, it's not even worth investing time researching these drones let alone the money in purchasing one. This seems to be very bad practices from this company.
5-26 16:53
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Geebax
Captain
Australia
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djiuser_OUPyZGyECgBJ Posted at 5-26 16:53
Regardless of the court case I'd still be wary of purchasing now, if you damge your drone and have to send it in, it's a nightmare to deal with repair support. There is absolutely no way to directly communicate to the person working on your expensive piece of equipment.
Good luck with the DJI Repair "Black Box". I'm dealing with that nightmare right now. It is completely unacceptable to spend $1500-1800 on a piece of equipment and not be able to talk to or interact with the tech who is actually handling your equipment. Especially when they don't even read your case explanation and reason for sending in the drone, then send you an estimate for repairs that have nothing to do with the gimbal and the reason you sent it in to begin with. I seriously question their tech's ability since they never even checked the issue I sent it in to begin with. Then I had to wait on the phone in a que for an hour to get someone on the  other side of the planet from the repair center to have them now send a message to Texas and wait up 48 hrs more for a response! Ridiculous doesn't even begin to describe this companies handling of us customers. Unless you budget for DJI care refresh, it's not even worth investing time researching these drones let alone the money in purchasing one. This seems to be very bad practices from this company.

"Good luck with the DJI Repair "Black Box". I'm dealing with that nightmare right now. It is completely unacceptable to spend $1500-1800 on a piece of equipment and not be able to talk to or interact with the tech who is actually handling your equipment."

But of course if you send your iPhone in to Apple to be repaired, you have the option of speaking to the person repairing it? Not a chance.....
5-26 17:25
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