I created a new case for repair,  I was given a case number and a pre-paid shipping label.   The UPS delivered the package today and I wanted to see if it had been checked in.  I logged into Repair Center under My Case and the case no longer exists in my profile?   Not under "To be handled"  not under Processing and not under history?  

The case number on the shipping label is CAS-4333818-J2C2J6.  What gives?

Hi there, sorry for the inconvenience. Please don't worry, we are able to check the status of your case; Since the UPS has delivered your parcel, there will be an update on your case soon. I have forwarded your case to the related team to check it, our team will process your case as earlier as possible after receiving and checking the package. You also can check the repair progress via this website: https://repair.dji.com/en/support/RepairTrace. I will also help you keep an eye on it. Should there any further assistance needed, please feel free to let me know. Thanks.