I am unable to connect my Samsung Galaxy J3 device to the controller using the DJI GO 4 app, any assistance greatly appreciated!
I have a MAVIC Air 2 unit.

I believe you need to download the DJI Fly app in order to connect to the Mavic Air 2 and Mavic Mini.

HurleyBird Productions Posted at 5-26 11:57
I believe you need to download the DJI Fly app in order to connect to the Mavic Air 2 and Mavic Mini.

The DJI Fly app isn't available in Play Store.

BubaCarr Posted at 5-26 12:05
The DJI Fly app isn't available in Play Store.

Try this link

https://play.google.com/store/apps/details?id=dji.go.v5

HurleyBird Productions Posted at 5-26 12:49
Try this link

https://play.google.com/store/apps/details?id=dji.go.v5

Response from site: "Your device isn't compatible with this version."

BubaCarr Posted at 5-26 14:18
Response from site: "Your device isn't compatible with this version."

Well that is not good. Unfortunately there are tons of Android devices and OS's that its really hard for DJI to test them all. You might want to invest in a used more mainstream device like a Galaxy S8 or something that is on the recommended device list. Maybe one of the site Admins will see this post and forward it to the software group.

I have the same problem with a Samsung Galaxy 5(Neo) with V7 OS the only thing holding it back is the Model. I have a Galaxy S10 and the App works great on it but I was hoping to use an old phone.