Can't connect Air Unit to Assistant 2
7226 6 2020-5-25
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haxerethgmail.com
lvl.2
Flight distance : 1536217 ft
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United States
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Can't seem to connect the air unit to Assistant 2.

Goggles connected and updated just fine, air unit and goggles bind just fine. I get video through the Goggles.

Computer detects air unit. Beeps when I plug it in, pops up as DJI Air Unit, installs drivers, I see it in Device Manager. Tried 5 different USB cables. Updated drivers. Reinstalled assistant several times. Nothing has worked. Even tried two different air units.

What should I try next? Due to COVID I can't really test on another computer.
2020-5-25
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Kreeze
lvl.4

United States
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Is it powered with a battery? It won't connect unless it is
2020-5-26
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Jacob S
lvl.2
Flight distance : 1536217 ft
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Kreeze Posted at 5-26 06:35
Is it powered with a battery? It won't connect unless it is

Yes. As mentioned both goggles and computer detect the camera. That could not happened if it was not powered on
2020-5-26
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Jacob S
lvl.2
Flight distance : 1536217 ft
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United States
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Any other suggestions?
2020-6-3
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Donovan Cole DrCole21
New

United States
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Jacob S Posted at 2020-6-3 13:46
Any other suggestions?

Hey Jacob, I’m running into the exact same issue and I haven’t found a solution yet either, please keep me posted if you’ve found a fix for this. I’ve already took apart and reassembled my quad twice just to make sure I’m not missing anything.
2021-4-4
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Buzzyone
Second Officer
Flight distance : 4647913 ft
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United Kingdom
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Are you using a Mac by any chance? There is an issue with the hORNdis drivers & the latest Mac OS
2021-4-5
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djiuser_vkv1tKqA5K0Y
lvl.2

Spain
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sorted it...

disable virus checker etc. dissable driver signing... and...

use https://www.dji.com/uk/downloads/softwares/dji-assistant-2-dji-fpv-series not https://www.dji.com/uk/downloads/softwares/assistant-dji-2
2021-8-19
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