Anyone know how long the DJI Refresh foprocess is for the Mavic Air 2?

Hi there, it usually takes 5-7 business days for the repair turnaround excluding shipping and delivery time, but affected by the epidemic, the shipment and repair times are expected to be delayed, we are doing out best to resume, hope for your understanding.
I managed to get your case number via your Forum account, the package is in transit and our repair center will take care of it and it arrives.

Thanks Mindy!