I am trying to update the firmware to my Phantom 4 professional DJI drone but I keep getting the Update failed remark at 91 percent. I mentioned this yesterday but nobody was able to help and it looks like Im not the only one with this proble, I tried using the App on my ipad. And I tried using the DJI assistant 2 for the phantom 4 pro but nothing works. I keep getting the same message which says "update failed" Help!!!! This problem is making my drone unfliable and bricked! I tried all of the other methods of updating my drone but it keeps saying either Update failed or not "data server error" DO something DJI!!!!

Hello Joe , try this link

https://www.dji.com/es/downloads/products/phantom-4-pro

Use DJI Assistant 2 for Phantom

JetSam Posted at 5-27 21:58
Use DJI Assistant 2 for Phantom

I already tried this the dji assist inst. the problem. It’s the fact that it doesn’t update

JetSam Posted at 5-27 21:57
Hello Joe , try this link

https://www.dji.com/es/downloads/products/phantom-4-pro

The dji assist isn’t the issue. My drone not updating is. I’m getting mad I’m just spam these forums till I get an answer that will help me

Dji moderators dont give any answer .....  i would try download Fw Manually .....and install try via Sd card

Hope it help mate , and sorry for the bad Support ... im still waiting answers to my Problem

JetSam Posted at 5-27 22:02
Dji moderators dont give any answer .....  i would try download Fw Manually .....and install try via Sd card

https://www.youtube.com/watch?v=DNjPyw0jov8

This video doesn’t help me. I don’t have a remote plus! I only have the remote where I have to connect my phone or iPad to it. And I don’t have an sd card slot on my remote:

JetSam Posted at 5-27 22:02
Dji moderators dont give any answer .....  i would try download Fw Manually .....and install try via Sd card

https://www.youtube.com/watch?v=DNjPyw0jov8

I don’t need to update the remote. I keep telling everyone the drone needs to be update! But it won’t update. The drone needs updating but it won’t update.

JetSam Posted at 5-27 22:04
Hope it help mate , and sorry for the bad Support ... im still waiting answers to my Problem

It’s fine: it’s just ticking me off that they don’t do anything to help you. This forum sucks

ops !!  Then sorry, i just try to help you , there are lots of users with the same Problem

JetSam Posted at 5-27 22:08
ops !!  Then sorry, i just try to help you , there are lots of users with the same Problem

It’s fine. I appreciate the help. These jerk off moderators here in the forums aren’t any help at all.

Joe Chief Posted at 5-27 22:09
It’s fine. I appreciate the help. These jerk off moderators here in the forums aren’t any help at all.

I've been here for a few years and I don't understand that lack of interest ...

Hi Joe, I'm sorry to hear about the issue with your drone. You mentioned that you have tried the DJI GO 4 app and the DJI assistant 2 for the Phantom 4 Pro but nothing works, under this situation, please send the drone in for a diagnosis. Kindly please start an online repair request on our official web and then send it back. Here is the link: https://repair.dji.com/repair/index?site=brandsite&from=nav. We will do our best to help this out.

DJI Natalia Posted at 5-28 03:34
Hi Joe, I'm sorry to hear about the issue with your drone. You mentioned that you have tried the DJI GO 4 app and the DJI assistant 2 for the Phantom 4 Pro but nothing works, under this situation, please send the drone in for a diagnosis. Kindly please start an online repair request on our official web and then send it back. Here is the link: https://repair.dji.com/repair/index?site=brandsite&from=nav. We will do our best to help this out.

I did that just now. I hope this takes care of things. I barely flew this drone so theres no reason why there should be any hardware problem.