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No respond from camera.
529 6 2020-5-31
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G_Sig
Second Officer
Flight distance : 9109311 ft
Iceland
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I bought a P4P+ which has dead camera after short fresh water visith.
Thee is no respond from the camera now. Any adear what to look for at the start?
Will get an other camera later but suspect there is something more to look at.
What is the first thing to look?

Thanks in advance.
G Sig
2020-5-31
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Geebax
First Officer
Australia
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If the aircraft was not properly treated after immersion in the water, there could be a lot of issues with it. Frankly, it is hardly worth the trouble.
2020-5-31
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DJI Stephen
DJI team
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Hello there G Sig. Thank you for reaching out and I am sorry to know that you are having issues with the DJI Phantom 4 Pro + that you have bought. Since the said drone got wet before and the camera of the said drone is not working. It would be best to contact our DJI support team at https://www.dji.com/support . We have a professional team that will do there best to check the said drone and will give out the best resolution for this issue. Thank you and please stay safe always.
2020-6-1
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G_Sig
Second Officer
Flight distance : 9109311 ft
Iceland
Offline

Geebax Posted at 5-31 18:07
If the aircraft was not properly treated after immersion in the water, there could be a lot of issues with it. Frankly, it is hardly worth the trouble.

It was, turned out only thing needed was resetting camera and then all worked as it should.
Worst the seller backed out when he found out.
2020-6-1
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G_Sig
Second Officer
Flight distance : 9109311 ft
Iceland
Offline

DJI Stephen Posted at 6-1 01:00
Hello there G Sig. Thank you for reaching out and I am sorry to know that you are having issues with the DJI Phantom 4 Pro + that you have bought. Since the said drone got wet before and the camera of the said drone is not working. It would be best to contact our DJI support team at https://www.dji.com/support . We have a professional team that will do there best to check the said drone and will give out the best resolution for this issue. Thank you and please stay safe always.

It was inspected and was working, then not used for few months but resetting camera fixed it.
Worst the seller found out before it was picked up and  doublet the price.
2020-6-1
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Geebax
First Officer
Australia
Offline

G_Sig Posted at 6-1 07:20
It was, turned out only thing needed was resetting camera and then all worked as it should.
Worst the seller backed out when he found out.

Bummer, pity about that.
2020-6-1
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DJI Stephen
DJI team
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G_Sig Posted at 6-1 11:13
It was inspected and was working, then not used for few months but resetting camera fixed it.
Worst the seller found out before it was picked up and  doublet the price.

Hi there G_Sig. I am sorry to know that you were not able to acquire the said drone. Don't worry there will always be better DJI drone for you to purchase along the ways. Again, If you have any other issues or concerns with DJI. Please do not hesitate to post it here at DJI Forum. We are all here to assist you.
2020-6-1
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