DJI Mindy
Administrator
Offline
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Hello there, we apologize for the email response delay, due to prevention of COVID-19, DJI had to urgently adjust our service arrangements. The current service email channels have a large number of backlogs and may now have some delay in reply. We are so sorry for the inconvenience caused.
I managed to get your email via your Forum account, if the battery is damaged, please send the serial number and the pictures of the broken battery as well, our team will help further. I have also informed the team to handle your email in priority, thank you. |
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