Audio 4 frames out of sync
608 4 2020-6-5
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ChrisCologne
lvl.1
Germany
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Hello DJI,

my osmo pocket records video with audio out of sync (4 frames). I have to correct this everytime in editing.  I use the newest firmware and a fast Samsung EVO 128gb card. I saw on the internet that several people had that problem. I film in 4k 25 frames. Any ideas how to solve this?

Cheers, Christian


2020-6-5
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Ray-CubeAce
Second Officer

United Kingdom
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Hi Christian.
To date I do not know of any cure other than post editing.

Ray.

2020-6-5
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DJI Stephen
DJI team
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Hello there Christian. I am sorry for the trouble this has caused and thank you for reaching out. Are you able to use a different suggested SD card to see if the issue will still persist and for reference I will post the list of suggested SD cards for the DJI Osmo Pocket. In addition are you able to post a sample video footage showing the said issue. Thank you.

2020-6-9
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ChrisCologne
lvl.1
Germany
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My card is a Samsung EVO Plus Micro SDXC 128GB bis zu 100MB/s, Class 10 U3. I will try a different one, too.
2020-6-9
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elsouss
lvl.2
France
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This bug as been reported but it appears DJI is not addressing it.
See this post
2020-6-30
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