Red arrow on the map NOT reflecting proper flight direction
1517 5 2020-6-6
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nimzok
lvl.1

Poland
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Hello,

The red arrow on the map in the lower left corner in the DJI GO 4 app (pls refer to attached picture) does NOT reflect the direction in which the drone is moving.

My Spark is looking forward (in other words, I can see its rear with the battery), however the red arrow points wrong to the right  The red arrow used to point straightforward as it should do but it stopped doing so some days ago. I've been using my Spark for one year and haven't noticed such a problem so far.

The attached picture shows the problem - in reality, the drone was facing towards "H" point but the arrow indicates a wrong direction (deviation is slightly less than 45 ' to the right). The screen was taken while the drone was on the ground but the same behaviour is noticed while airborne.

What I did in order to get the problem solved - with no success:

  • Re calibration of drone's compass*
  • Re calibration of drone's IMIU*
  • Re calibration of smartphone's compass*
  • Use of another smartphone
  • Check if smartphone's compass works properly using a compass app on the phone
  • Drone's factory-reset using DJI Assistant 2 software
  • Setup of a new DJI account

*(performed several times, far away from any magnetic fields)

I'd appreciate any further ideas to solve the issue.

Piotr

Red arrow point in wrong direction

Red arrow point in wrong direction


2020-6-6
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Haggi
Second Officer
Flight distance : 2581785 ft
Norway
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I believe the red arrow is related to your device (phone) compass, and not your RC, AC or even the GO4 app.
I've read about issues like this several times over the years, and it's all about calibrating device compass, or the device handles rotating of the display really bad.
Some has to flip the device 180 degree in the RC to get it working.

What is your flying device and how did you calibate its compass?
2020-6-6
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nimzok
lvl.1

Poland
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>What is your flying device
Spark

>and how did you calibate its compass?
I did the calibration according to the pictures as they were presented in the DJI GO 4 app - like this: https://youtu.be/Rtrc6q_RinU?t=42

>it's all about calibrating device compass
Which compass do you mean? The Spark's one or the smartphone's one?
2020-6-6
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Jakab Gipsz
Second Officer

Hungary
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Turn on auto-rotate on your phone to turn the map to the correct position.
2020-6-7
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nimzok
lvl.1

Poland
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Jakab Gipsz Posted at 6-7 11:48
Turn on auto-rotate on your phone to turn the map to the correct position.

How to enable auto-rotate, please?
2020-6-7
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Jakab Gipsz
Second Officer

Hungary
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nimzok Posted at 6-7 12:58
How to enable auto-rotate, please?

On android, pull down menu (icon)
2020-6-8
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