RW1
lvl.3
Flight distance : 7703 ft
United States
Offline
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Mavic Air 2 processor chip overheating issue
I bought a Mavic Air 2 directly from DJI. On the very first flight, the drone gave me a processor chip overheating error message, and then landed itself and almost crashed. I let it cool down, changed the battery, and took it for a second flight. After 9 minutes of flight time, that message popped up, and it started to do a critical landing. Luckily I didnt let it go too far away and was able to land it back where it took off from.
I sent it back to DJI with a clear message of what it is doing, and they just sent me a bill for $684. They also claim that I didnt send them one battery, which I did. I have DJI care but Im not going to pay since it is a defective drone.
This is a problem with the drone, not anything that I did wrong. DJI should give me a refund so I can go buy another one at a local company such as Best Buy or B and H Photo that will stand behind what they sell. This is terrible business policy from DJI.
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