DJI Mindy
Administrator
Offline
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Hi Aerospike, we sincerely apologize that your refund request was not handled timely. Due to the prevention of COVID-19, DJI had to urgently adjust our service arrangements. The current service email channels have a large number of backlogs and may now have some delay in reply. We apologize for the inconvenience, and we are working to overcome the impact of the COVID-19.
I managed to get your email via your Forum account, your request has been escalated to the email support team to take care in priority, please note the email response later, sorry again for any inconvenience caused. |
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