DJI Mindy
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Setan Posted at 6-15 17:49
I am having major issues on 1.1.4! The aircraft is constantly losing connection to the RC. It just cycles over and over endlessly. After hours of screwing around I was able to get the RC and aircraft to firmware 01.00.0250, but it's just cycling the connection issue and the fan goes nuts as it's doing it.
I'm calling support tomorrow. In the meantime, going to try to figure out how to downgrade the app. It's really frustrating as one day I was completely fine, now I'm dead in the water.
Hi Setan, sorry for the unfortunate experience with Mavic Air 2, if you have the signal lost issue with the RC, may we have the model of your mobile phone? Could you please sync the flight records and provide us your DJI Account? Additionally, we also need the APP log.
Android device:
Connect the mobile device that has been connected to the aircraft to the PC, and then export the data in the "LOG" folder.
iOS device:
Connect the mobile device that has been connected to the aircraft to the PC, open iTunes, and then export all data under the "Logs" folder.
Once you export it, please upload to Dropbox or Google Drive and post the link here, please also provide the time of the APP log.
It is not recommended to downgrade the APP, we've just released Android DJI Fly V1.1.5, if you use an Android device, please update to this version and try again, thank you. |
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