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Steve bell
lvl.2
Flight distance : 697497 ft
United Kingdom
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After my MA2 went for a swim i requested a refresh, what now? Ive heard nothing back at all since!
2020-6-14
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DJI Natalia
Administrator

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Hi Steve, I've managed to get your case number via your forum account, I will forward it to the related team to follow up. Please don't worry, there will be an update to you soon. Should there any further assistance needed, please feel free to let me know.
2020-6-14
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Steve bell
lvl.2
Flight distance : 697497 ft
United Kingdom
Offline

Thank you!
2020-6-15
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Steve bell
lvl.2
Flight distance : 697497 ft
United Kingdom
Offline

Hi, could iI have an update  on my drone please, sent it for care refresh service.
Many thanks
Steve
2020-6-24
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DJI Natalia
Administrator

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Steve bell Posted at 6-24 09:17
Hi, could iI have an update  on my drone please, sent it for care refresh service.
Many thanks
Steve

Hi Steve, we are sincerely sorry it was stuck again, upon checking the case, it is waiting for the checking-in. I've contacted the local team to expedite the repair process, there might still be a little because of the weekend, I will keep an eye on it. Sorry again for the inconvenience caused.
2020-6-27
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