WebParrot
First Officer
Flight distance : 23625 ft
United States
Offline
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Alex Knežević Posted at 1-13 08:39
Still no solution? Im waiting more than 10 months, and i send my osmo pocket to service. They told me i need to replace motherboard and battery for 299€... Im shure only i will never again buy DJI.
Im 1000% shure in software problem, i was replace battery wich is 100% charged and still the same problem. I empty battery until shut down, put on charge and same problem... battery is charged but in application still 0%.
Deeeeep breaths....
Go to the Support link at the bottom of this page.
When there, scroll to the bottom and choose "On Line" or "Live" and start a support Chat.
Have at-the-ready your device name, SN, and hopefully the various App and Current Firmware numbers.
Before you start, type out, in step by step detail what you did and all the description you displayed here.
Expect to spend 30-45 minutes as the tech person works their way through the issue.
You should also have your Pocket plugged in and handy as you Chat.
It has worked for me EVERY time; being patient and respectful really goes a long way. |
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