Help needed
1513 7 2020-6-14
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HT_Pilot
lvl.1

United Arab Emirates
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Hi DJI team,

I heard that you can help me checking the warranty,activation date and if this Mavic was repaired before, as i am buying a used DJI Mavic Pro, your help is much appreciated.

serial number is 08QCEC6P02010G
2020-6-14
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DJI Mindy
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Flight distance : 7 ft
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Hi there, we could only check the activation date of the drone and I will PM you.
The warranty period for a product starts on the day such product is delivered, If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after the shipping date that shows on the product, unless otherwise agreed upon between you and DJI.
2020-6-14
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HT_Pilot
lvl.1

United Arab Emirates
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DJI Mindy Posted at 6-14 23:50
Hi there, we could only check the activation date of the drone and I will PM you.
The warranty period for a product starts on the day such product is delivered, If you cannot provide invoice or other valid proof of purchase, then the warranty period will start from 90 days after the shipping date that shows on the product, unless otherwise agreed upon between you and DJI.

Thanks a lot, i replied you PM, could you please have a look.
2020-6-15
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DJI Mindy
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HT_Pilot Posted at 6-15 00:12
Thanks a lot, i replied you PM, could you please have a look.

No problem.
2020-6-15
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HT_Pilot
lvl.1

United Arab Emirates
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Got it, Thank you
2020-6-15
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DJI Mindy
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You are welcome, enjoy flying.
2020-6-15
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Jens Brostroumlm
New

Sweden
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Can not login to the Account
2020-8-15
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DJI Mindy
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Jens Brostroumlm Posted at 8-15 08:45
Can not login to the Account

Hi Jens, may I know if there is any error message when you logged in to the app? Please try to restart the app and try again.
2020-8-17
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