Language is Chinese on Romania
2079 20 2020-6-16
Uploading and Loding Picture ...(0/1)
o(^-^)o
George210477
Second Officer
Flight distance : 2676129 ft
  • >>>
Romania
Offline

Hi,
How to change the language to English if I stay in Romania, my phone language is ROMANIAN and I do NOT want to change all my phone primary lang to English?
It seems to be a very STUPID IT if all language is automatically set by the phone settings...if you do not have my language in list, you just decided to put Chinese, Cantonese or what the hell is that ?

Waiting for a fix ASAP.

Tks.
2020-6-16
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Hi George210477, may we confirm what language you are referring to? Is it DJI Fly APP? What is the APP version?
2020-6-16
Use props
George210477
Second Officer
Flight distance : 2676129 ft
  • >>>
Romania
Offline

DJI Mindy Posted at 6-16 04:19
Hi George210477, may we confirm what language you are referring to? Is it DJI Fly APP? What is the APP version?

Fly Spots and Enhanced Warning Zone.
Last version of DJI Fly, updated to 1.1.5 from 15.06.2020, still same Chinese in that 2 (spots and Enhanced).
2020-6-16
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

George210477 Posted at 6-16 04:24
Fly Spots and Enhanced Warning Zone.
Last version of DJI Fly, updated to 1.1.5 from 15.06.2020, still same Chinese in that 2 (spots and Enhanced).

The other modes are all English right except these two right? If yes, we also need the model of your mobile phone and its OS version, please also post the screenshot of the Chinese characters here, we will forward to our engineers to keep optimizing. Thank you.
2020-6-16
Use props
George210477
Second Officer
Flight distance : 2676129 ft
  • >>>
Romania
Offline

DJI Mindy Posted at 6-16 04:29
The other modes are all English right except these two right? If yes, we also need the model of your mobile phone and its OS version, please also post the screenshot of the Chinese characters here, we will forward to our engineers to keep optimizing. Thank you.

Huawei P30 Pro, Android 10.
Screenshot_20200616_153119_dji.go.v5.jpg
Screenshot_20200616_153111_dji.go.v5.jpg
Screenshot_20200616_153106_dji.go.v5.jpg
2020-6-16
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

George210477 Posted at 6-16 04:36
Huawei P30 Pro, Android 10.

Thanks for the details, we have forwarded to our engineers and it will be optimized in the future update, please stay tuned with us.
2020-6-16
Use props
George210477
Second Officer
Flight distance : 2676129 ft
  • >>>
Romania
Offline

Good... Also The Dji Live support from Dji Fly App is taking me to Chinese operators )))
Maybe fix it also...
Tks.
2020-6-17
Use props
toriqo
New
Romania
Offline

I'm also from Romania and I've just opened a support ticket. Besides the Chinese language, I've also got German. Beat that, George

2020-6-18
Use props
George210477
Second Officer
Flight distance : 2676129 ft
  • >>>
Romania
Offline

toriqo Posted at 6-18 03:10
I'm also from Romania and I've just opened a support ticket. Besides the Chinese language, I've also got German. Beat that, George

[view_image]

Das ist nicht gut ! )))))))))))))))))

A lot of bugs in DJI software, but i believe they will fix it step by step.
2020-6-18
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

toriqo Posted at 6-18 03:10
I'm also from Romania and I've just opened a support ticket. Besides the Chinese language, I've also got German. Beat that, George

[view_image]

Hi toriqo, since Romania belongs to GE region, the system recognizes the country and reply in German automatically, appreciate your understanding.
2020-6-18
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

George210477 Posted at 6-17 12:21
Good... Also The Dji Live support from Dji Fly App is taking me to Chinese operators )))
Maybe fix it also...
Tks.

May we have a screenshot of the page with Chinese as well?
2020-6-18
Use props
George210477
Second Officer
Flight distance : 2676129 ft
  • >>>
Romania
Offline

DJI Mindy Posted at 6-18 05:39
May we have a screenshot of the page with Chinese as well?

Sure...attached...I enter in English and finish in Chinese )))))))
2020-6-18
Use props
George210477
Second Officer
Flight distance : 2676129 ft
  • >>>
Romania
Offline

DJI Mindy Posted at 6-18 05:38
Hi toriqo, since Romania belongs to GE region, the system recognizes the country and reply in German automatically, appreciate your understanding.

Belongs to WHAT???? )))))) Romania belongs to Romania... RO …. No German, No Russian, No Chinese language...We speak also English, but if you enter in a country to sell, you MUST PROVIDE ALL SOFT in language spoken in that country...
So be happy that we accept ENGLISH, or else we can force your dev team to start translating to Romanian or cancel all sells to Romania...How about that?
PS. Talk with your Dev team, If they give us all terminology in English we can provide a free translation to Romanian, so you can act legal in Romania at sells... FREE !
2020-6-18
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

George210477 Posted at 6-18 05:52
Belongs to WHAT???? )))))) Romania belongs to Romania... RO …. No German, No Russian, No Chinese language...We speak also English, but if you enter in a country to sell, you MUST PROVIDE ALL SOFT in language spoken in that country...
So be happy that we accept ENGLISH, or else we can force your dev team to start translating to Romanian or cancel all sells to Romania...How about that?
PS. Talk with your Dev team, If they give us all terminology in English we can provide a free translation to Romanian, so you can act legal in Romania at sells... FREE !

Sorry that I may express inappropriately, we only have two official repair centers in Europe, one is in the Netherlands, another is in Germany, the email was an automatic system email which was recognized to the German region, we are sorry for the inconvenience caused, and we will forward to the appropriate team to optimize, but our support will reply back the email in English.
I have tried DJI Online chat via DJI Fly and it is all English, did you select English in Profile-Settings--Language to English?
2020-6-20
Use props
George210477
Second Officer
Flight distance : 2676129 ft
  • >>>
Romania
Offline

There is no "Select Language" in Profile Menu from Android App... Where can i find it?
2020-6-20
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

George210477 Posted at 6-20 02:27
There is no "Select Language" in Profile Menu from Android App... Where can i find it?

For Android, there is no language that can be selected in the APP, sorry about this. I've also tried to switch the system language to Romania and the DJI Support page is Chinese, I've forwarded to our engineers for optimization. Sorry again for the inconvenience caused.
2020-6-21
Use props
George210477
Second Officer
Flight distance : 2676129 ft
  • >>>
Romania
Offline

Don't you want to talk with Dev Team and send me all English sentences to be translated in Romanian, and implement also Romanian Language on soft and Menus?
We can do the translation for a symbolic price-a Dji Protect plan or something...
Let me know if you are interested.
Best regards.
2020-6-22
Use props
12drunkenmonkeys
New
Finland
Offline

Finnish as phone language and getting also chinese
2020-7-2
Use props
George210477
Second Officer
Flight distance : 2676129 ft
  • >>>
Romania
Offline

Any update?
2020-7-2
Use props
George210477
Second Officer
Flight distance : 2676129 ft
  • >>>
Romania
Offline

Mindy, there is an UPDATE to this? I only need to call Customer Protection and your sells în România will be canceled!!!
Fix this faster!!!!!
2020-8-1
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

George210477 Posted at 8-1 22:49
Mindy, there is an UPDATE to this? I only need to call Customer Protection and your sells în România will be canceled!!!
Fix this faster!!!!!

I am sorry for the delay, the issue will be optimized in the next DJI Fly app update, I will urge the engineers for the update. Sorry again for the trouble.
2020-8-2
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules