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Ronin Roll Axis Stiff
1653 4 2015-6-17
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wkotansky
New

United States
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I got my Ronin about a week ago. Set it up and balanced it today. It seems the roll axis is very stiff. I need to physically turn the axis by hand or it will not turn. I tried calibrating the stiffness through the app and also auto tuned. I tried different camera setups including the Canon 5D MkII and the RED Scarlet.

Is this is a common problem with new Ronin's? Does it need a break in period before it'll loosen up? Is it a faulty Ronin?

Any help would be greatly appreciated.
2015-6-17
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DJI-Cathy
Second Officer

Hong Kong
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Do you mean the roll is stiff before you turn on the ronin? except this, is it working properly after you turn it on?
2015-6-18
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wkotansky
New

United States
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DJI-Cathy Posted at 2015-6-18 20:52
Do you mean the roll is stiff before you turn on the ronin? except this, is it working properly afte ...

It is very stiff on and off.  If I roll it 90 degrees in one direction, it's very hard to turn. Almost like I'm forcing it to turn. If I roll it the opposite 90 degrees, it's very loose and smooth as it should be.
2015-6-18
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wkotansky
New

United States
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So, no idea? Anyone I can contact directly through DJI? Send a video in, etc.

I've seen others had this same exact issue but never found a solution.
http://forum.dji.com/thread-454-1-1.html

I've already lost some money not being able to use this on various productions.
2015-6-26
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camera
lvl.1

United States
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Did you ever get a solution to this problem? I'm having the same issue.
2015-10-3
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