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GIMABL PITCH NOT WORKING
3756 25 2014-11-19
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acesfull5502
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United States
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Hello fellow flyers. New here, just got the Phantom 2 with the H3-3D Gimbal. Everyhting is hooked up but on the remote whenever i move the lever on the back, the gimbal doesnt move up or down. Other then that it works fine. Any ideas? Thanks
2014-11-19
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Tahoe_Ed
Captain
Flight distance : 2605 ft
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What version of the firmware are you on?  If you are not on the most current then please upgrade.  After you do that, have you calibrated the X1 channel that controls the tilt function?  You need to do that as well.
2014-11-19
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acesfull5502
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United States
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Not sure on the firmware. I downloaded the Phantom Mac app and it did a firmware update on the aircraft, then i downloaded the remote app and plugged it in, did a calibration. Even after calibrated when i move the lever it doesnt move the slider in the app any, the joysticks work fine but the lever doesnt do anything.
2014-11-20
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torsir
lvl.4
Flight distance : 438816 ft
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Same thing here, but worked after gimbal firmware upgrade :-)
2014-11-20
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acesfull5502
lvl.1

United States
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I will plug back into the Phatom app tonight and see if i can update the Gimbal. Any clues as to how to do that?
2014-11-20
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acesfull5502
lvl.1

United States
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Oh and on a MAC system?
2014-11-20
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Blade_Strike
Super Moderator
Flight distance : 872694 ft
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do you have access to a windows box just to see if you can verify all firmware is being pushed?
2014-11-20
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acesfull5502
lvl.1

United States
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I have a small netbook thats windows, i might be able to run it through there. Will just have to try.
2014-11-20
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torsir
lvl.4
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acesfull5502@ya Posted at 2014-11-21 02:47
I have a small netbook thats windows, i might be able to run it through there. Will just have to try ...

http://wiki.dji.com/en/index.php/Phantom_2-Firmware_Upgrade
2014-11-20
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ingsoc75
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United States
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torsir Posted at 2014-11-21 15:35
http://wiki.dji.com/en/index.php/Phantom_2-Firmware_Upgrade

I'm having the same problem.

I've updated everything (including the RC app) but the lever does not work.

Here is a screenshot:

2014-11-21
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Blade_Strike
Super Moderator
Flight distance : 872694 ft
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Download the rc assistant app. Calibrate x1 there, then open the Naza / phantom assistant and then calibrate x1 there as well.
2014-11-21
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ingsoc75
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United States
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Blade_Strike Posted at 2014-11-21 23:38
Download the rc assistant app. Calibrate x1 there, then open the Naza / phantom assistant and then c ...

RC app works fine except for the X1 switch (see screenshot):



Here is the info on the RC app:



It's the same thing in the Phantom 2 app (everything works except X1):



Everything else is up to date in that app:



I am out of ideas. Everything works fine on my Phantom2 except this X1 lever on my RC.

Could it be a defective RC unit?
2014-11-21
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Blade_Strike
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Flight distance : 872694 ft
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It seems that you have done everything required. I would say the rear pot is bad.

Just to clarify, you calibrated in the rc assistant and everything calibrated except x1?
2014-11-21
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ingsoc75
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United States
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Blade_Strike Posted at 2014-11-22 03:55
It seems that you have done everything required. I would say the rear pot is bad.

Just to clarify,  ...

Yes.

It flies fine and the gimbal lever isn't stopping me from enjoying my Phantom 2.

Guess I need to contact DJI and try to get a replacement.
2014-11-21
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acesfull5502
lvl.1

United States
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Thanks for the help guys. I've upgraded all the firmware on the Phantom and remote and i still can't control the  pitch of it. the lever on the back does nothing at all. Im gonna email DJI.
2014-11-21
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Blade_Strike
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Flight distance : 872694 ft
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Unfortunately sometimes the pots are damaged.
2014-11-22
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ryanjgale
New

Canada
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Just got a new HD 3D for my Phantom 2 and having the exact same issue. Everything is up to date and calibrated. The X1 is totally unresponsive. I hope we can get this sorted out, I can't wait to go fly this set-up
2014-11-22
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DJI-擎天柱
lvl.2

China
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unplug and plug the cable in X1 and ensure all connections are secured
2014-11-24
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ingsoc75
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United States
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DJI-擎天柱 Posted at 2014-11-24 17:03
unplug and plug the cable in X1 and ensure all connections are secured

Can you please clarify?
2014-11-24
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DJI-擎天柱
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China
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Try it first pls and let me know the status.
2014-11-24
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ingsoc75
lvl.1

United States
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DJI-擎天柱 Posted at 2014-11-25 09:11
Try it first pls and let me know the status.

Where is the X1 cable located?

In the Phantom 2 or the remote controller?
2014-11-26
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ingsoc75
lvl.1

United States
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Well I opened up the RC and tinkered with the X1 knob on the board and it works. I think my lever and rod that controls it is bad.
2014-12-7
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nicola.baldocch
lvl.1

Italy
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I have the same problem, but if I select the new type of R/C on the app then the channel X 1 works.
I don't know if this can cause problems for the flight.
2015-2-16
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marimixs
New
Israel
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hi guys , i have the same problem , can't get the X1 to work... brand new device.
i also try to change in the R/C to "upgrade version" of the controller , and now the main left stick is the one moving the camera left and right... well i will need that stick to fly ....  so what can i do to solve this problem ? any ideas what to do with this X1 nightmare ?
2015-3-6
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joe
lvl.4

United States
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You do not have the upgraded controller so don't select upgrade.
It could be the pot is not engaged with the lever. Are you seeing any indication of movement for the X1 channel when you move the lever.
Go to the RC tab of the Assistant to check.
2015-3-7
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elbicho
lvl.2

United States
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I have a Phantom 2 w/H3-2d Gimbal & Hero 4 Black Gopro.
I have no power to the Gimbal (did previously), seems that it is not initializing.
Are there any voltage or signal test points that can be checked?

The X1 appears to be working normally.
My gimbal does not show up on the app at all.

Can any one help me.
2015-3-25
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