Hey guys anyone knows how many days I need to receive
my ups mail? I open my case this morning.


thks

Hi, we're sorry to have been any trouble in receiving your shipping label. If you've created the case this morning. You should be able to receive a shipping label on your email within 24 to 48 business hours. Please look into your junk or other folders. Thank you for your patience.

DJI Diana Posted at 6-21 07:50
Hi, we're sorry to have been any trouble in receiving your shipping label. If you've created the case this morning. You should be able to receive a shipping label on your email within 24 to 48 business hours. Please look into your junk or other folders. Thank you for your patience.

Already checked junk and other folders. But usually the ups mail is not sent immediately?   

John J. D. Posted at 6-21 08:07
Already checked junk and other folders. But usually the ups mail is not sent immediately?

I see, thank you for the information. We'll forward this with the team for further assistance. Thanks again for your patience.

Thank you! Can you contact the team please...I have not received the mail yet. My case is CAS-4517357-Z6M5C0.

Hello,

I have also question, can anyone tell me how I get the quote for repairing?

The status says repair quoted but I didnt get a quote till now. Is it sent by regular letter?

Thank you very much

Hello, I opened a case to express replace my Mavic mini 2 and paid the 49 euros.  But there is nothing that says what comes next.  The case details say "send your product", but it does not say where... I've received no emails at all.
I read on another thread that I should expect a shipping label in a couple of days?  How is that "express"?  I will pay to ship this faster.  I need this turned around fast.  
Thank you for your attention to this matter.
Federico

My case number is CAS-6787254-W7N9W8
Federico

djiuser_tmMoeORxHlJv Posted at 7-15 09:17
Hello, I opened a case to express replace my Mavic mini 2 and paid the 49 euros.  But there is nothing that says what comes next.  The case details say "send your product", but it does not say where... I've received no emails at all.
I read on another thread that I should expect a shipping label in a couple of days?  How is that "express"?  I will pay to ship this faster.  I need this turned around fast.  
Thank you for your attention to this matter.

Hi Federico, I had replied to you in another post, the shipping label had been sent to you, please let me know if you have not received it, thank you.