Please select Into the mobile phone version | Continue to access the computer ver.
Please Cancel Order or I will have to use Paypal to cancel
171 4 6-22 17:50
Uploading and Loding Picture ...(0/1)
o(^-^)o
deisenhour1
lvl.1
Flight distance : 216014 ft
United States
Offline

Order Number: 0019883980154
Placed 06/12/2020
Canceled via facebook DJI support. on 06/13/2020
Told to wait 48 hours to get my money back.

It is now 10 Days. Still waiting to be shipped.
If I had been relying on shipment that ship sailed 5 days ago.


Your drones are great.
Customer Service... Unclear.


Website Clairity.... Awful. That is the reason for the cancelation in the first place.
Please Refund my paypal Account ASAP. or I will file a dispute with PAYPAL.
Thank You




6-22 17:50
Use props
deisenhour1
lvl.1
Flight distance : 216014 ft
United States
Offline

6-22 17:54
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Hi deisenhour1, we apologize for the unpleasant experience with our customer service, may we have your username in Facebook so that we could forward to the management department to look into? I will inform the pre-sales team to cancel the order immediately.
6-22 18:47
Use props
deisenhour1
lvl.1
Flight distance : 216014 ft
United States
Offline

DJI Mindy Posted at 6-22 18:47
Hi deisenhour1, we apologize for the unpleasant experience with our customer service, may we have your username in Facebook so that we could forward to the management department to look into? I will inform the pre-sales team to cancel the order immediately.

Thank you so much. This issue is completed in a timely manor by DJI.
6-23 17:04
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

deisenhour1 Posted at 6-23 17:04
Thank you so much. This issue is completed in a timely manor by DJI.

You're welcome. If there is anything else I can assist you with, please feel free to let me know.
6-24 04:24
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules