Gimbal initialization problem
881 3 2020-6-22
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la_panza
lvl.2
Flight distance : 1123133 ft
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Italy
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Hello all, please watch this video I posted on youtube...






This problem came up some year ago and then it solved by itself... now it's here again....

Firmware is latest, I Recalibrate gimbal, IMU, compass, everything...  in vain...

if I keep the assembly with my fingers, in order to prevent  the gimbal from hitting against the case so violently, the initialization phase succeeds, and then, everything works perfectly.. any idea??

thanks


2020-6-22
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DJI Stephen
DJI team
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Hello there la_panza. I am sorry to see the video you have posted and to know that you are having issue with the gimbal of your DJI Mavic Pro. Since you have done several troubleshooting steps and still the issue persists. I would recommend you send the drone in for diagnosis and repair there might be an issue internally that is why the gimbal is acting this ways. Here is a link below for your reference to start a repair case for the said drone. Thank you.

https://repair.dji.com/repair/index?site=brandsite&from=nav
2020-6-24
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Micato
lvl.4
Flight distance : 2057103 ft
Croatia
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Hi, look at this video     and if this is not your issue I would put my finger on the "gimbal flex cable" wich is about 15$. Good luck !
2020-6-26
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la_panza
lvl.2
Flight distance : 1123133 ft
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Italy
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HI Micato, thanks for your reply, I never crashed my mavic, nevertheless the issue I encounter can well be the same, sometimes I realize I'm a little too "rude"  when I insert the gimbal clamp, and perhaps it happened I just pushed the little tab out of place, I'll check it and let you know...  thanks again!
2020-6-28
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