DJI Assistant
464 4 2020-6-23
Uploading and Loding Picture ...(0/1)
o(^-^)o
sh66
lvl.2
Flight distance : 607175 ft
United States
Offline

I recently decided to try thr DJI Assistant. Not out of necessity, as my MA2 has all current software, but I just felt like tinkering.  When I connect my laptop (Dell Latitude e7740 windows 10) to the drone and open DJI assistant, nothing happens.  It does open my files and I'm able to access pics and videos on the drone, but the DJI Assistant doesn't give me any options. What am I missing here? I am using DJI Assistant version V1 2.5   Is this the right version for my MA2?
2020-6-23
Use props
RetroBilly
lvl.1
Flight distance : 33320 ft

Australia
Offline

are you using 'DJI assistant 2 for Mavic'?
2020-6-23
Use props
sh66
lvl.2
Flight distance : 607175 ft
United States
Offline

I'm not sure. I guess I'd better check.
2020-6-23
Use props
sh66
lvl.2
Flight distance : 607175 ft
United States
Offline

That made all the difference. I had installed DJI assistant 2 and what I should have installed was DJI Assistant 2 For Mavic. Thanks for pointing that out. Not sure how I missed it in the first place
.
2020-6-23
Use props
DJI Stephen
DJI team
Offline

Hello there sh66. I am sorry to know that you are having issue with your DJI Mavic Air 2 firmware and it is good to know that after you have installed the DJI Asssitant 2 the issue was solved. For reference I will post a link where in you can download the DJI Assistant 2 for the DJI Mavic Air 2 ( https://www.dji.com/mavic-air-2/downloads ). Have a safe and a happy flying always.
2020-6-25
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules