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Dangerous goods, shipment on hold.
853 4 2020-6-25
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djiuser_PRWseFlHzMOb
lvl.1
Germany
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As the Title.. my shipment is on hold in Amsterdam since days with the reason of dangerous goods.
2020-6-25
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DJI Natalia
Administrator

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Hi there, sorry for the inconvenience caused. I've managed to get your order number via your forum account, it has been forwarded to our logistics team for a check, our team will contact and push the DHL to solve the issue asap. Thanks for your patience.
2020-6-25
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djiuser_PRWseFlHzMOb
lvl.1
Germany
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Dji should really update delivery times.
2020-6-25
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Isabel Fortunato
lvl.1

Portugal
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Same here! My order is on hold and DHL keeps saying that DJI is not doing nothing about it! Order 3514585085915

Everytime I reach DJI they keep telling me that the issue will be escalated! And NOTHING happens after that!
2020-6-25
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DJI Natalia
Administrator

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Isabel Fortunato Posted at 6-25 14:55
Same here! My order is on hold and DHL keeps saying that DJI is not doing nothing about it! Order 3514585085915

Everytime I reach DJI they keep telling me that the issue will be escalated! And NOTHING happens after that!

I have replied to your post: https://forum.dji.com/forum.php?mod=viewthread&tid=219004, your order has been forwarded to our logistics team, please don't worry, there will be an update soon.
2020-6-26
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