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Phantom 3, camera swings left or right, won’t center?
165 14 6-25 15:14
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Billypaul
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United States
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Any suggestions on why it will only face left or right.
6-25 15:14
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Mark The Droner
Captain
Flight distance : 2917 ft
United States
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I would check the set screw.  
6-26 06:16
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Billypaul
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Puerto Rico
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Mark The Droner Posted at 6-26 06:16
I would check the set screw.

Screw is tight but camera and gimbal keeps rotating and moving. Then stops and faces to either side.
Wiring looks good and connected
6-29 03:57
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DJI Stephen
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Hello there Billypaul. I am sorry to know that you are having issues with the camera of your DJI Phantom 3. Before this issue happened was there a hard landing or a crash that happened to the said drone? In addition are you able to post a short sample video showing the said issue for us to be able to see and help you further. Thank you.
6-29 21:24
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Billypaul
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United States
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DJI Stephen Posted at 6-29 21:24
Hello there Billypaul. I am sorry to know that you are having issues with the camera of your DJI Phantom 3. Before this issue happened was there a hard landing or a crash that happened to the said drone? In addition are you able to post a short sample video showing the said issue for us to be able to see and help you further. Thank you.

Trying to upload short video but no luck so far,
6-30 06:33
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Peterx
Captain
Flight distance : 1453996 ft
Germany
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Try to upload the video to youtube and set the link here via add link button.
6-30 06:36
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Billypaul
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United States
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Peterx Posted at 6-30 06:36
Try to upload the video to youtube and set the link here via add link button.

https://youtu.be/uENQN8K7hIA
6-30 07:05
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ALABAMA
Captain
Flight distance : 10356965 ft
United States
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I would suspect the flat ribbon cable, but would try a gimbal calibration first.
6-30 12:26
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Billypaul
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United States
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ALABAMA Posted at 6-30 12:26
I would suspect the flat ribbon cable, but would try a gimbal calibration first.

Thank you, I’ve tried the calibration but it didn’t do anything.
6-30 14:31
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Maviya Khan
lvl.1

India
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calibrate the gimble
6-30 21:56
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DJI Stephen
Super Moderator

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Billypaul Posted at 6-30 06:33
Trying to upload short video but no luck so far,

Hi there Billypaul. Thank you for the video that you have provided. After seeing the video it seems that there is a hardware issue on the said drone. I would recommend for you to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. Just a reminder that DJI do not recommend doing a DIY in fixing the said DJI drone to avoid further damaging the said unit. Again, I am sorry for the trouble and thank you for your understanding.
7-1 00:10
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Billypaul
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United States
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DJI Stephen Posted at 7-1 00:10
Hi there Billypaul. Thank you for the video that you have provided. After seeing the video it seems that there is a hardware issue on the said drone. I would recommend for you to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. Just a reminder that DJI do not recommend doing a DIY in fixing the said DJI drone to avoid further damaging the said unit. Again, I am sorry for the trouble and thank you for your understanding.

Thank you so much for your help.
I will follow your advice and contact them.
At 71 I’m not a do it yourself guy.
I envy all the young folks on here growing up with such a mass of technology and the willingness to share. You all are greatly appreciated.
Again, thank you
7-1 05:00
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Billypaul
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United States
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Maviya Khan Posted at 6-30 21:56
calibrate the gimble

Tried but didn’t resolve, thank you for your help.
7-1 05:01
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nakedlunch02
lvl.1

United States
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I am having a similar issue, but mine will eventually lock in a full tilt position to one side on both pitch and roll axis,and the app will also flash "gimbal overloaded" I eventually have to turn off the drone because the side motor will get extremely warm. Please update is anyone has a suggestion, or if this issue has been resolved. Thanks
7-2 17:02
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DJI Stephen
Super Moderator

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Billypaul Posted at 7-1 05:00
Thank you so much for your help.
I will follow your advice and contact them.
At 71 I’m not a do it yourself guy.

Hi there Billypaul. You are very much welcome sir and it is my pleasure to assist you. If you have any other concerns or inquiries with DJI. Please feel free to post it here at DJI Forum. We are here to help and support you. .
7-2 22:18
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