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Line In screen
210 6 2020-6-29
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JJMik
Second Officer
Flight distance : 12543612 ft
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United States
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I have noticed in bright light there is a line about half inch long in the very middle of screen..  where I tap he most for focus.   Anyone one else have this line ?   I dropped my SC  shortly after purchasing so I won’t bother with DJI .  They will undoubtedly blame me. But  this line showed up 6 months after the drop ( which did not even scratch the screen)
2020-6-29
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KDP +
First Officer
Flight distance : 637280 ft
United States
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Could you send a picture how it looks like ?
2020-6-29
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JohnDG
Captain
Flight distance : 502894 ft
Belgium
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Sounds like a defect on the display matrix.
2020-6-29
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DJI Stephen
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Hello there JJMik. I am sorry for the trouble this has caused and thank you for reaching out. With regards to the line on the screen of your DJI Smart Controller. Can you please post a short sample video of the issue for us to be able to see and assist you further. Thank you.
2020-7-1
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JJMik
Second Officer
Flight distance : 12543612 ft
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United States
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DJI Stephen Posted at 7-1 01:50
Hello there JJMik. I am sorry for the trouble this has caused and thank you for reaching out. With regards to the line on the screen of your DJI Smart Controller. Can you please post a short sample video of the issue for us to be able to see and assist you further. Thank you.

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4322F845-2947-43F4-8FF9-288D4EB45F2F.jpeg
374C4EA4-3480-4FFF-AB95-17573546F9EA.jpeg
FC601923-5610-48B6-8745-A18001559EDA.jpeg
2020-7-2
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JJMik
Second Officer
Flight distance : 12543612 ft
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United States
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Again I don’t want to waste my time or DJI  if they are going to blame the line in my screen on me dropping my remote.  The screen took no damage, but if that’s going to be the excuse... tell me now.. please.
2020-7-2
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lannes
Captain
Flight distance : 4465 ft
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Australia
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JJMik Posted at 7-2 16:03
Again I don’t want to waste my time or DJI  if they are going to blame the line in my screen on me dropping my remote.  The screen took no damage, but if that’s going to be the excuse... tell me now.. please.

How would they know you dropped it unless you tell them
Is there cosmetic damage from the drop ?

I would tend not to worry about it unless the line is on the sensor and appears in the recorded content or you are OCD about it.

2020-7-2
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