JSS_VN
lvl.1
Flight distance : 1080351 ft
Vietnam
Offline
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DJI Mindy Posted at 6-29 23:53
Hi JSS_VN, sorry for the troubles with the brand-new drone and batteries, please follow the suggestions below:
1. Remove and then reinsert the battery. After hearing a "snap" sound, press hard on the battery to ensure that it is properly mounted.
2. Wipe the spring contacts on the battery and inside the battery compartment with a tissue.
Thank you for prompt reply. I tried all the methods you mentioned plus using cotton buds to clean clips and internal copper color contacts but so far not useful.
I bought this drone just yesterday in Ho Chi Minh City, Vietnam. Shall I contact the dealer who sold it to me or is there a local DJI service center that I shall go to?
Please kindly provide contact information if there was service center in Vietnam, thank you. |
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