Please select Into the mobile phone version | Continue to access the computer ver.
The radar shows wrong position on DJI fly app
1607 17 2020-6-29
Uploading and Loding Picture ...(0/1)
o(^-^)o
him7403
Second Officer
Flight distance : 314754 ft
Canada
Offline

When I'm facing the drone, the drone is in front of me.
Why does the radar show that it's behind me??
It stays same even if I fly further away!
If I turn my back towards the drone then the radar shows that the drone is in front of me.
Did anyone face this issue?


2020-6-29
Use props
Rustic17
Captain
Flight distance : 2227887 ft
United States
Offline

I think someone on another post said try turning your mobile device 180 degrees in the holder.  I might be wrong about this.
2020-6-29
Use props
EffyTech
lvl.1
Flight distance : 332884 ft
Israel
Offline

the radar works well only if you are facing the drone
2020-6-29
Use props
him7403
Second Officer
Flight distance : 314754 ft
Canada
Offline

EffyTech Posted at 6-29 23:18
the radar works well only if you are facing the drone

I was facing the drone, you can clearly see from the photo
2020-6-29
Use props
DJI Paladin
Super Moderator
Flight distance : 318 ft

Online

Hi. I am sorry for the trouble this has caused. With regard to this concern. May I know the model of the mobile device please and please try to calibrate the compass of the said mobile device to isolate the issue. Please keep is posted for further assistance. Thank you.
2020-7-2
Use props
ScottM2A
lvl.2
United States
Offline

Check out what seemed to have solved my problem in the link below:
https://forum.dji.com/forum.php? ... D757%26typeid%3D757

Hope this helps you out too.
2020-7-3
Use props
BobWinNV
Captain
Flight distance : 270322 ft
  • >>>
United States
Offline

him7403 Posted at 6-29 23:27
I was facing the drone, you can clearly see from the photo

The problem is that we can't view your photo.
2020-7-4
Use props
him7403
Second Officer
Flight distance : 314754 ft
Canada
Offline

BobWinNV Posted at 7-4 11:04
The problem is that we can't view your photo.

Check out the first post, the photo is there.
2020-7-6
Use props
him7403
Second Officer
Flight distance : 314754 ft
Canada
Offline

DJI Paladin Posted at 7-2 01:18
Hi. I am sorry for the trouble this has caused. With regard to this concern. May I know the model of the mobile device please and please try to calibrate the compass of the said mobile device to isolate the issue. Please keep is posted for further assistance. Thank you.

I have a pixel 3 phone.
I had to put the phone in the opposite orientation in order to fix this.
instead of volume buttons on the up and charging port on the right, I had to put the phone volume button in down and charging port in the left. That fixed the issue.  But the cable is short so putting the charging port on the left is a bit difficult.
2020-7-6
Use props
him7403
Second Officer
Flight distance : 314754 ft
Canada
Offline

ScottM2A Posted at 7-3 13:56
Check out what seemed to have solved my problem in the link below:
https://forum.dji.com/forum.php?mod=viewthread&tid=219216&extra=page%3D1%26filter%3Dtypeid%26typeid%3D757%26typeid%3D757

changing the phone orientation worked out for me.
charging port on the left instead of putting it on the right.
2020-7-6
Use props
Rustic17
Captain
Flight distance : 2227887 ft
United States
Offline

him7403 Posted at 7-6 10:35
changing the phone orientation worked out for me.
charging port on the left instead of putting it on the right.

It's really not the solution...just a work-around.  Just what I posted in reply #2.  There should be a real fix. Sorry for your troubles.
2020-7-6
Use props
DJI Paladin
Super Moderator
Flight distance : 318 ft

Online

him7403 Posted at 7-6 10:31
I have a pixel 3 phone.
I had to put the phone in the opposite orientation in order to fix this.
instead of volume buttons on the up and charging port on the right, I had to put the phone volume button in down and charging port in the left. That fixed the issue.  But the cable is short so putting the charging port on the left is a bit difficult.

I am sorry for the trouble and thank you for the additional information. With regards to the Pixel 3. As per checking the said mobile device is not listed on the recommended mobile device as of the moment. The said mobile device may work but we cannot guarantee the stability and comparability during flight. Rest assured that our designated DJI support are testing and evaluating multiple mobile devices to be added on the said lists in the future. For more information about the recommended mobile device list, please refer to the image below. Thank you.

2020-7-7
Use props
BobWinNV
Captain
Flight distance : 270322 ft
  • >>>
United States
Offline

him7403 Posted at 7-6 10:29
Check out the first post, the photo is there.

I just have a box with a question mark in it.  No photo.  
2020-7-7
Use props
him7403
Second Officer
Flight distance : 314754 ft
Canada
Offline

BobWinNV Posted at 7-7 09:18
I just have a box with a question mark in it.  No photo.

2020-7-7
Use props
BobWinNV
Captain
Flight distance : 270322 ft
  • >>>
United States
Offline


That is better, thanks.  Nice sky by the way.  Did you calibrate the compass on your phone?  Were you standing behind the drone when you launched it (standing behind the back of the drone). It seems like everything else to try has been suggested.  But the middle section of the radar is controlled by inputs from your phone.
2020-7-7
Use props
Magicdroner
Second Officer
Flight distance : 101086 ft
United States
Offline

BobWinNV Posted at 7-7 16:32
That is better, thanks.  Nice sky by the way.  Did you calibrate the compass on your phone?  Were you standing behind the drone when you launched it (standing behind the back of the drone). It seems like everything else to try has been suggested.  But the middle section of the radar is controlled by inputs from your phone.

Hi again BobWinNV. I have an Ipad Mini 5 as a display. Do you know how you calibrate the compass on something like an Ipad Mini 5?  Thanks for your expertise.
2020-7-7
Use props
BobWinNV
Captain
Flight distance : 270322 ft
  • >>>
United States
Offline

Try this link.
Calibrate compass on iOS device.
2020-7-7
Use props
fans9c0f0865
lvl.1

Croatia
Offline

Hi there,

Try to flip your phone for 180 degrees, connector must be on left side. I tried this today and have much better result, this is firmware issue. I'm using huawei p smart pro phone and mavic air 2. Everything works perfect, only radar have an issue.
2020-7-31
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules