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New Mavic Pro Platinum battery not charging
238 5 6-30 06:08
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EdenC
lvl.1

Canada
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Hi


I ordered a mavic pro platinium battery long time ago but I never used it until now.


it doesnt charge. it stays blinking at 1 green bar then stops.
And now when I press the button it blinks 3rd led green once.


please help


thanks

6-30 06:08
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Micato
First Officer
Flight distance : 1973340 ft
Croatia
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Did you try to update your battery? Try Youtube. See this video     
6-30 10:21
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Micato
First Officer
Flight distance : 1973340 ft
Croatia
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If not see this restart of battery.
6-30 10:41
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EdenC
lvl.1

Canada
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Here is a video how its not even turning on anymore
defective new battery
i am considering mailing it in for repairs but i have no idea how much that will cost me, my battery costed me 130$ + 15% tax and i didnt use it once.
so no idea what to expect but ya i got scammed by newegg and they refused to replace.
7-1 08:33
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EdenC
lvl.1

Canada
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https://youtu.be/nt8gGXrziE0
7-1 08:35
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi. I am sorry for the trouble this has caused. This is not the experience that we wanted you to have with your DJI Mavic Pro Platinum. For better assistance, kindly please contact our DJI support team so that we can further check the cause of the issue. Again, I am sorry for the trouble. Thank you.
7-2 02:19
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