Please select Into the mobile phone version | Continue to access the computer ver.
Mavic mini battery warranty
186 4 6-30 17:14
Uploading and Loding Picture ...(0/1)
o(^-^)o
gvpreo
lvl.1

United States
Offline

Hi,

I have a Mavic Mini purchassed late November 2019. One of the batteries seems to be defective all of a sudden, while in the flying device (no physical damage). The four lights blink and it does not chanrge. I read in the manual that this is an indication that it's damaged. Does anybody know what the warranty period is for batteries?

Thank you.
6-30 17:14
Use props
DJI Natalia
Administrator

Offline

Hi there, you may check the Warranty Period of Main Parts from this link: https://www.dji.com/service/policy?site=brandsite&from=nav, we provide 6 months warranty periods for the Mavic Mini battery.
By the way, you may refer to the battery safety guidelines below when store batteries, hope this can help you. Thanks.
https://dl.djicdn.com/downloads/Mavic_Mini/20191030/Mavic_Mini_Disclaimer_and_Safety_Guidelines_EK.pdf
1.png
7-1 04:52
Use props
gvpreo
lvl.1

United States
Offline

DJI Natalia Posted at 7-1 04:52
Hi there, you may check the Warranty Period of Main Parts from this link: https://www.dji.com/service/policy?site=brandsite&from=nav, we provide 6 months warranty periods for the Mavic Mini battery.
By the way, you may refer to the battery safety guidelines below when store batteries, hope this can help you. Thanks.
https://dl.djicdn.com/downloads/Mavic_Mini/20191030/Mavic_Mini_Disclaimer_and_Safety_Guidelines_EK.pdf

Thank you for pointing me to the documentation, thought I have to say this is disappointing. This battery battery didn't die (one month after warranty expiration) because I did not take care of it. It died because of poor quality. I see quite a few complaints about batteries on the forum. These and my own experience will make me think a lot before buying another DJI product.
7-1 06:13
Use props
gvpreo
lvl.1

United States
Offline

gvpreo Posted at 7-1 06:13
Thank you for pointing me to the documentation, thought I have to say this is disappointing. This battery battery didn't die (one month after warranty expiration) because I did not take care of it. It died because of poor quality. I see quite a few complaints about batteries on the forum. These and my own experience will make me think a lot before buying another DJI product.

As a follow up, does these battery maintenance rules apply to the controller battery? Please advise, in particular how to discharge it, if needed.
7-1 15:42
Use props
DJI Natalia
Administrator

Offline

gvpreo Posted at 7-1 15:42
As a follow up, does these battery maintenance rules apply to the controller battery? Please advise, in particular how to discharge it, if needed.

Sorry to know the warranty period of your battery has been expired, in this case, it is recommended to purchase a new one and perform the routine maintenance to keep your battery healthy.
Yes, the battery maintenance rules are also available for the RC's battery.
7-2 05:06
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules