Mavic Mini not turning on
1582 13 2020-7-3
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MustiBG
lvl.1
Flight distance : 58488 ft
Turkey
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Hallo. I have mavic mini combo. All battery are full but mavic mini device cannot on. Not sound and light. Try all three battary. Cannot connet to pc because button look some not work.

Try press 40sec. Nothing happened some crash or water. Working goodt before after 3 weeak charging all and try

sory for bad english.  
2020-7-3
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Cetacean
Captain
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United States
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Aloha Musti,

     The DJI products do not turn on normal.  They also do not turn off normal.  You have to press for .5 second and then press again and hold for 2 seconds.  It took practice for me to learn how.

     BTW, your English is way better than my Turkish!

     Take care and be safe!

Aloha and Drone On!
2020-7-3
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DJI Stephen
DJI team
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Hello there MustiBG. Thank you for reaching out and for the inquiry. Kindly please press the power button once , then press again, and hold for two seconds to turn the DJI Mavic Mini on or off. Thank you.
2020-7-3
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m80116
Second Officer
Flight distance : 3264131 ft
Italy
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I think he needs to open a ticket as he probably already knows how to power on and power off his AC and RC judging by his flight mileage of 58488 ft.
2020-7-3
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MustiBG
lvl.1
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Cetacean Posted at 7-3 02:04
Aloha Musti,

     The DJI products do not turn on normal.  They also do not turn off normal.  You have to press for .5 second and then press again and hold for 2 seconds.  It took practice for me to learn how.

Thank you. Not work.
2020-7-3
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MustiBG
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Turkey
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m80116 Posted at 7-3 05:56
I think he needs to open a ticket as he probably already knows how to power on and power off his AC and RC judging by his flight mileage of 58488 ft.

All looking godt.
D4E914CD-097F-4276-9986-4D98E02EE62F.jpeg
ADF366E4-F8B2-425B-AC8E-0B676ACFBC87.jpeg
2020-7-3
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MustiBG
lvl.1
Flight distance : 58488 ft
Turkey
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When I try power on looking some have not batteries
9A0DD8C3-7D80-4B9B-9D65-2D724C86E046.jpeg
92F17953-EFC3-4993-9E33-6236786E02E3.jpeg
2020-7-3
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Cetacean
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m80116 Posted at 7-3 05:56
I think he needs to open a ticket as he probably already knows how to power on and power off his AC and RC judging by his flight mileage of 58488 ft.

Aloha m80116,

     Good point!

     Take care and be safe!

Aloha and Drone On!
2020-7-3
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Cetacean
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MustiBG Posted at 7-3 07:33
Thank you. Not work.


Aloha Musti,

     Be prepared to send your Mini in to DJI, but until then we can still work on a solution.

     Take care and be safe!

Aloha and Drone On!
2020-7-3
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Cetacean
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MustiBG Posted at 7-3 07:36
All looking godt.

Aloha Musti,

     The Remote Controller was not turned on in the photos.  Can you turn on the remote controller and send us a photo of the Mini, Remote Controller and the display together and turned on?  Also, check to see if the Remote Controller is linked to the Mini.  Below is the link to the Manual;

https://dl.djicdn.com/downloads/ ... _Manual_v1.0_EN.pdf

     Take care and be safe!

Aloha and Drone On!
2020-7-3
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MustiBG
lvl.1
Flight distance : 58488 ft
Turkey
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03EE22EB-3F66-4108-8233-CB4B1181FD03.jpeg
2020-7-3
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MustiBG
lvl.1
Flight distance : 58488 ft
Turkey
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Thanks for helping. I have send to DJİ service. Motherboard burned out or about motherboard must change.
2020-8-15
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MustiBG
lvl.1
Flight distance : 58488 ft
Turkey
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Cetacean Posted at 7-3 15:43
Aloha Musti,

     The Remote Controller was not turned on in the photos.  Can you turn on the remote controller and send us a photo of the Mini, Remote Controller and the display together and turned on?  Also, check to see if the Remote Controller is linked to the Mini.  Below is the link to the Manual;


Thanks for helping. I have send to DJİ service. Motherboard burned out or about motherboard must change.
2020-8-15
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Cetacean
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MustiBG Posted at 8-15 01:01
Thanks for helping. I have send to DJİ service. Motherboard burned out or about motherboard must change.

Aloha Musti,

     Mahalo for letting us know with an update.

     Take care and be safe!

Aloha and Drone On!
2020-8-15
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