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Dji spark battery not charging
152 5 7-3 09:05
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Dwayne1234
lvl.1

United States
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I got a DJI spark a couple months ago for filming houses. it has been about 8 months, and the battery refuses to charge. I decided to look around on the internet to see if anyone else has had this problem, and it turns out this may have been because the batteries had overheated. I let them sit for a day and tried charging them again today. No such luck. I thought the drone might have a problem so I tried flying it. It worked perfectly. does anyone know how I could fix this? I was thinking about performing a factory reset but I don't know if it will make me set up the drone again or delete important information. Thank You!

7-3 09:05
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Wolferl
Captain
Flight distance : 22615 ft
Austria
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Hi Dwayne,

So you are saying everything works, but you can't charge the battery? Have you tried charging another battery?
Is the battery detected in the charger (LEDs)? Are you using the 3-port-charger that comes with the Fly more combo?
Have you tried charging the battery in the Spark with a USB cable?

Cheers,
Wolferl
7-5 08:11
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Dwayne1234
lvl.1

United States
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Wolferl Posted at 7-5 08:11
Hi Dwayne,

So you are saying everything works, but you can't charge the battery? Have you tried charging another battery?

I have tried charging two batteries. I have the two batteries, two cables, and two wall adapters. I have tried every combo and none of them have charged the spark. I have used these cables to charge my phone to make sure they work. They do. I do not have the 3 port charger for my drone batteries and charge them directly from the drone with a micro USB cable. when I press the button on the spark battery, it lights up 50%. however, when I plug in the drone it doesn't show that it is charging. I have tried plugging in the drone and let it sit for a couple of hours to see if it was charging but it just wouldn't show me that it was. After it had been plugged in for a few hours, it still showed 50% battery.

Hope this helped!
-Dwayne
7-5 09:10
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DJI Stephen
Super Moderator

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Hello there Dwayne. I am sorry to know that you are having issues with the intelligent flight batteries of your DJI Spark. Can you please post a short sample video of the said issue for us to be able to see and assist you further. Thank you.
7-5 19:54
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Wolferl
Captain
Flight distance : 22615 ft
Austria
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Dwayne1234 Posted at 7-5 09:10
I have tried charging two batteries. I have the two batteries, two cables, and two wall adapters. I have tried every combo and none of them have charged the spark. I have used these cables to charge my phone to make sure they work. They do. I do not have the 3 port charger for my drone batteries and charge them directly from the drone with a micro USB cable. when I press the button on the spark battery, it lights up 50%. however, when I plug in the drone it doesn't show that it is charging. I have tried plugging in the drone and let it sit for a couple of hours to see if it was charging but it just wouldn't show me that it was. After it had been plugged in for a few hours, it still showed 50% battery.

Hope this helped!

Hi Dwayne,

I noticed on my Spark that not every wall wart USB power adapter works (lights up the LEDs). It needs to be a 2 amp capable supply.

Cheers,
Wolferl
7-6 02:17
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Dwayne1234
lvl.1

United States
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Sorry I don’t have any videos. I can’t upload them directly from camera roll. Here are a couple pictures.
3261AFF6-2162-438B-9ACE-C4E664D60C4B.jpeg
image.jpg
7-6 08:04
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