Bluetooth connection issues
478 3 2020-7-7
Uploading and Loding Picture ...(0/1)
o(^-^)o
Northern Monkey
lvl.1
United Kingdom
Offline

I have an iPhone 11 Pro Max and every time I come to use my Osmo Mobile 3, I have to reconnect the gimbal and phone - my phone shows the gimbal in the bluetooth options but they won't connect unless I reset the bluetooth on the Mobile 3 and then connect them as new devices.

Anyone having a similar issue or know how to solve it so I don't have to reconnect them every time?


2020-7-7
Use props
Cavu Films
Second Officer
Flight distance : 549295 ft
  • >>>
United States
Offline

Is your DJI account auto-logging out by chance on your phone?
2020-7-7
Use props
Northern Monkey
lvl.1
United Kingdom
Offline

Ah good call - it’s logged me out and I’d not realised when I’ve been doing some quick vids. Hopefully that’s resolved it.
2020-7-7
Use props
DJI Stephen
DJI team
Offline

Hello there Northern Monkey. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please follow Cavu Films's reply on post #2 and if the issue still persist kindly please try using a different mobile device for us to be able to isolate the said issue. Thank you.
2020-7-7
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules