Hi! My order # is [color=rgba(0, 0, 0, 0.85)]0019985805573[color=rgba(0, 0, 0, 0.85)]I've haven't received any updates of my package from FedEx since it departed the FedEx location at Guangzhou Airport. There is one update at 4:28 am, it says In transit. But its been almost 24 hours without any updates even though it should have been in Japan yesterday.
[color=rgba(0, 0, 0, 0.85)]I would like this to be looked at and would like an update on this situation. Thank you.
The date & time below are shown in CST

• Tuesday , 7/07/2020
  4:28 amGUANGZHOU CN
  In transit
  
  
• 4:05 amGUANGZHOU CN
  Departed FedEx location
  
  
  

• Monday , 7/06/2020
  11:13 pmGUANGZHOU CN
  International shipment release - Import
  
  
• 10:12 pmGUANGZHOU CN
  International shipment release - Import
  
  
  

• Sunday , 7/05/2020
  9:28 pmGUANGZHOU CN
  Clearance in progress
  
  
• 9:28 pmGUANGZHOU CN
  Clearance in progress
  
  
  

• Saturday , 7/04/2020
  10:00 pmGUANGZHOU CN
  Clearance in progress
  
  
• 10:00 pmGUANGZHOU CN
  Clearance in progress
  
  
• 5:50 amGUANGZHOU CN
  At local FedEx facility
  
  
• 1:49 amGUANGZHOU CN
  Clearance in progress
  
  
• 1:48 amGUANGZHOU CN
  Clearance in progress
  
  
• 1:37 amGUANGZHOU CN
  Clearance in progress
  
  
• 1:36 amGUANGZHOU CN
  Clearance in progress
  
  
• 1:29 amGUANGZHOU CN
  Clearance in progress
  
  
• 1:28 amGUANGZHOU CN
  Clearance in progress
  
  
• 1:20 amGUANGZHOU CN
  Clearance in progress
  
  
  

• Friday , 7/03/2020
  11:30 pmGUANGZHOU CN
  Clearance in progress
  
  
• 11:30 pmGUANGZHOU CN
  Clearance in progress
  
  
  

• Thursday , 7/02/2020
  9:21 pmDONGGUAN CN
  Left FedEx origin facility
  
  
• 7:48 pmDONGGUAN CN
  Picked up
  Package received after FedEx cutoff
  
  
  

• Wednesday , 7/01/2020
  11:43 pm
  Shipment information sent to FedEx
  
  
  

[color=rgba(0, 0, 0, 0.85)]

Please Disregard This Thread
Just got an update

Hi Mannypenny84, we are sincerely sorry to have kept you waiting for the shipment, there was a little delay recently affected by the pandemic, our logistics team is working on it with the courier company to optimize this issue. Hope for your understanding, hope you will receive the package soon.

Thank you for the response DJI Mindy!

Mannypenny84 Posted at 7-7 22:25
Thank you for the response DJI Mindy!

You are very welcome.