Hi

Has any one had a similar case that when they recieved their drone back from the DJI service centre that the packaging was HORRIBLE. My replacement drone had one piece of bubble wrap covering it loosely and one piece of sticky tape. In the box the drone must have been sujected to bumps and knocks that the protective gimbal cover was not fitted, it was just loose in the box. Luckily everything sems ok however I would appreciate it if a DJI mod could acknowledge this in case of a future camera/gimbal claim
Thankyou

Hi Juggler, we are sorry to know the unite was not secured perfectly, did you take any picture of the package? I managed to get your case number via your Forum account and will forward it to the local repair center for attention.