Hello . When i record with mimo app i head a buzz sound on my video . This is not happening when i record with camera app . Iphone xr . Any sugestions ???

Hi dadstronomy, sorry to hear that, does it happen in every video resolution? Does it happen only under Beauty Mode or all modes? What is the firmware version of your Osmo Mobile 3? Could you please upload a short original video with the DJI Mimo and the native Camera APP to Dropbox or Google Drive and post the link here for further analysis?

These are the two videos showing the problem . I just bought osmo 5 days ago and i upgraded the firmware the first day of opperation
https://drive.google.com/file/d/1JYWdmg6BW5zBbe1XIWOKKkYK07l4nsIT/view?usp=sharing
https://drive.google.com/file/d/1U3cP0DM5HzcQe1IxWBrGi8vDRoHB6WIa/view?usp=sharing

DJI Mindy Posted at 7-9 00:12
Hi dadstronomy, sorry to hear that, does it happen in every video resolution? Does it happen only under Beauty Mode or all modes? What is the firmware version of your Osmo Mobile 3? Could you please upload a short original video with the DJI Mimo and the native Camera APP to Dropbox or Google Drive and post the link here for further analysis?

These are the two videos showing the problem . I just bought osmo 5 days ago and i upgraded the firmware the first day of opperation
https://drive.google.com/file/d/1JYWdmg6BW5zBbe1XIWOKKkYK07l4nsIT/view?usp=sharing
https://drive.google.com/file/d/1U3cP0DM5HzcQe1IxWBrGi8vDRoHB6WIa/view?usp=sharing

dadstronomy Posted at 7-9 03:53
These are the two videos showing the problem . I just bought osmo 5 days ago and i upgraded the firmware the first day of opperation
https://drive.google.com/file/d/1JYWdmg6BW5zBbe1XIWOKKkYK07l4nsIT/view?usp=sharing
https://drive.google.com/file/d/1U3cP0DM5HzcQe1IxWBrGi8vDRoHB6WIa/view?usp=sharing

Are these two videos both recorded via DJI Mimo?

One with Mimo ( that’s the noisy one) and the other with camera app

DJI Mindy Posted at 7-9 04:24
Are these two videos both recorded via DJI Mimo?

One with Mimo ( that’s the noisy one) and the other with camera

dadstronomy Posted at 7-9 04:27
One with Mimo ( that’s the noisy one) and the other with camera

Thanks for the clarification, I've forwarded to our engineers for further analysis, I will keep you updated once I get anything from them.

Sorry for the inconvenience. According to your videos, it is difficult to judge how is the environment sounds. Could you please speak and recording two videos including your voice? We'll further confirm it. Thanks.

DJI Mindy Posted at 7-9 18:48
Sorry for the inconvenience. According to your videos, it is difficult to judge how is the environment sounds. Could you please speak and recording two videos including your voice? We'll further confirm it. Thanks.

ok . Here are two videos with my voice
https://drive.google.com/file/d/1PP1GIJYPiV3haRamFmWGEDlYXh3dQ80b/view?usp=sharing

https://drive.google.com/file/d/1Rn6CdBlQAHR-t0Mxal_4pj10Xugdc2qp/view?usp=sharing

Thanks

dadstronomy Posted at 7-10 00:14
ok . Here are two videos with my voice
https://drive.google.com/file/d/1PP1GIJYPiV3haRamFmWGEDlYXh3dQ80b/view?usp=sharing

Thanks for getting back, the videos have been forwarded again for verification, please wait patiently, thank you.

Is there a solution yet for this sound problem? I have the same problem. DJI Timo App distinguished voices. Photo App by Apple clear sound and voices.

I ment Mimo App.