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iOS 14 beta Fly App don’t work
4661 19 2020-7-10
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NewEntry
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Flight distance : 948999 ft
Germany
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Today I tried the new iOS 14 beta. The app opens and close after 1 second. I used an iPad Pro first generation. Anyone else with the same issue?
2020-7-10
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Dennis_W
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Germany
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same thing here, just not beta iOS. tried on different phone thats never seen the app -> crash on start if wifi is on. wifi off, the app start, but cant register because wifi is off and it wont connet via mobile carrier (?!)
2020-7-10
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Qroost
lvl.2
Flight distance : 30282 ft
Netherlands
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Got the same issue here on the DJI go 4 app. Went out on an assignment with the mavic 2 pro this morning and the app suddenly crashes after opening it. It crashes immediately. iPhone 8plus. Don’t know never had this before. I use iOS 13.5.1

Deleted the app, installed it again and it keeps crashing.
2020-7-10
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Dennis_W
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Germany
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It seems to be a facebook SDK issue, reported here in another thread: https://forum.dji.com/thread-220037-1-1.html
2020-7-10
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fansa1db27c4
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United Kingdom
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It doesn’t even work with the full iOS 14. The app opens and works fine but it doesn’t detect my phone when it is plugged in. I tried someone else’s iPhone who is on ios13 and the phone is detected so it’s not the drone/RC it’s my phone on iOS 14  
2020-9-20
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MGRfilms
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Flight distance : 8776 ft
Chile
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I recently updated my iPhone to IOS 14.2 and the DJI GO 4 app to V 4.3.38 and went to load the app and it fails
2020-9-22
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fansbfbb5251
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Flight distance : 89012 ft
Iceland
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DJI GO 4 crashes after 1 sec. if my iPhone X is connected to the internet. Opens if the phone is on Airplane mode but then you cant login. I recently installed iOS 14.2 public beta.
2020-9-23
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MGRfilms
lvl.1
Flight distance : 8776 ft
Chile
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fansbfbb5251 Posted at 9-23 07:12
DJI GO 4 crashes after 1 sec. if my iPhone X is connected to the internet. Opens if the phone is on Airplane mode but then you cant login. I recently installed iOS 14.2 public beta.

the same happens to me
2020-9-23
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teke
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United States
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So frustrating. Losing money right now not being able to fly
2020-9-23
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cmulcahy
lvl.1

United States
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I came here looking for confirmation that it's not just me experiencing this.  I did learn that I can fly via AirMap just fine so you can use that to get back up and running while we wait for a fix.
2020-9-24
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djiuser_ADJd5DR29Zav
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United States
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cmulcahy Posted at 9-24 06:41
I came here looking for confirmation that it's not just me experiencing this.  I did learn that I can fly via AirMap just fine so you can use that to get back up and running while we wait for a fix.

What is air map? I have a iPhone 11 Pro Max with iOS 14 and my controller won’t detect. Y phone, I also have a iPhone 7 with iOS 13 and it doesn’t detect that one either.
2020-9-24
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cmulcahy
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United States
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djiuser_ADJd5DR29Zav Posted at 9-24 06:52
What is air map? I have a iPhone 11 Pro Max with iOS 14 and my controller won’t detect. Y phone, I also have a iPhone 7 with iOS 13 and it doesn’t detect that one either.

AirMap is a great tool for submitting your flight for LAANC approval. I use it to let me know if I'm in restricted airspace.  It also integrates with the DJI API so it can be used as a replacement for DJI Go 4.
2020-9-24
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Phlerb
lvl.1

United States
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I too just updated to IOS 14.2 Beta and the app closes after about 1 second. Deleted, reinstalled the app and same result.
2020-9-26
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djiuser_tlOlhWmVHiss
lvl.1
Flight distance : 522 ft
Israel
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Have same problem!!
Why there is no answer from DJI stuff ??
Can someone give answers??
2020-9-26
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cmulcahy
lvl.1

United States
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djiuser_tlOlhWmVHiss Posted at 9-26 09:46
Have same problem!!
Why there is no answer from DJI stuff ??
Can someone give answers??

I'm not with DJI but I posted the cause of the issue just two posts up.  It was identified in another thread.

It's Facebook.  Use a different app such as AirMap or turn off Internet access.
2020-9-26
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johnbowen57
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Flight distance : 115082 ft
United States
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cmulcahy Posted at 9-26 11:27
I'm not with DJI but I posted the cause of the issue just two posts up.  It was identified in another thread.

It's Facebook.  Use a different app such as AirMap or turn off Internet access.

I don’t use  Facebook, don’t have their app on my iPad mini 5.   Haven’t ever been on FB site w this device.  
Running most recent developer version of iPadOS
September 17, 2020[size=1em]Build [size=1em]18B5052h
I'd confirm, if cellular or WiFi is turned on, it crashes.




2020-9-26
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djiuser_0X118L6wjNTX
New

Canada
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johnbowen57 Posted at 9-26 14:46
I don’t use  Facebook, don’t have their app on my iPad mini 5.   Haven’t ever been on FB site w this device.  
Running most recent developer version of iPadOS
September 17, 2020Build 18B5052h
I have confirmed in an iPhone 11 Pro Max using iOS 14.2 beta that the app crashes.

Turning phone onto airplane mode allows you to enter the app without crashing and use aircraft as per normal.

So temp solution
2020-9-26
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MGRfilms
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Flight distance : 8776 ft
Chile
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djiuser_0X118L6wjNTX Posted at 9-26 18:49
I have confirmed in an iPhone 11 Pro Max using iOS 14.2 beta that the app crashes.

Turning phone onto airplane mode allows you to enter the app without crashing and use aircraft as per normal.

I think DJI is working on the problem, but I don't know how long it may take, there should be a solution soon.
2020-9-29
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DJISpark_E.D.I.T.H
lvl.3
Flight distance : 3458 ft

India
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now my drone is good for nothing. cant fly it anymore till this issue is fixed
2020-9-29
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cmulcahy
lvl.1

United States
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DJISpark_E.D.I.T.H Posted at 9-29 09:14
now my drone is good for nothing. cant fly it anymore till this issue is fixed

Yes you can.  Use AirMap as a DJI Go 4 replacement or turn on airplane mode.  Good to go. Cheers
2020-9-30
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