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Formal Complaint
169 4 7-16 06:56
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djiuser_v1lrj34v34CQ
lvl.1

United Kingdom
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This page contains a plethora of contacts, none of which deals with complaints.
https://www.dji.com/contact


I wish to make a formal complaint about the repair service I have received for a product under warranty.  I need an email address with which to send this complaint.


Regards






7-16 06:56
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Flycaster
Captain
United States
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I guess you can start here:
https://www.google.com/search?cl ... ;q=dji+contact+info

What was/is the issue with your setup?
7-16 07:28
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A J
Captain
Flight distance : 12810843 ft
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United Kingdom
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https://www.dji.com/uk/support/p ... ite&from=footer
7-16 08:05
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi there, we apologize for any unpleasant experience with our repair service, here is the link to reach our customer support team: https://www.dji.com/support?site=brandsite&from=nav
You could also keep us updated here with the details, we will do our best to help.
7-16 18:51
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dimjoseph
lvl.1

Greece
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I also would like to submit a formal complaint as I have gone through the process and have only been met with unprofessionalism and still no solution.
7-25 03:51
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