MID information missing, shipping hold up
1078 3 2020-7-19
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djiuser_1QAGGiWnNljA
lvl.1

United States
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Hey DJI,I'm getting this from FedEx tracking. My order # is: [color=rgba(0, 0, 0, 0.85)]0014859408095. Please help, this is time sensitive.
[color=rgba(0, 0, 0, 0.850980392156863)]

Clearance delay - Import
Manufacturer name and address or manufacturer identification code (MID) for each commodity required.





2020-7-19
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DJI Thor
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Flight distance : 13602 ft
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Sorry to hear about your troublesome situation. Our team is already working on your case. We will share more updates with you as soon as we receive more information.
2020-7-20
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Crdturbo
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United States
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DJI Thor Posted at 7-20 00:46
Sorry to hear about your troublesome situation. Our team is already working on your case. We will share more updates with you as soon as we receive more information.

Same thing for me FedEx statement
Recommended action: Shipper or Importer must provide manufacturer name and address or manufacturer identification code (MID)
tracking is 190121405998
seems to be a common type of thread here.
2020-7-20
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DJI Thor
Administrator
Flight distance : 13602 ft
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Crdturbo Posted at 7-20 07:58
Same thing for me FedEx statement
Recommended action: Shipper or Importer must provide manufacturer name and address or manufacturer identification code (MID)
tracking is 190121405998

Hi Crdturbo,
our custom affairs department is currently working on a solution for the custom clearance issue. We are sorry to ask for your patience once more and to keep checking your order status.
2020-7-20
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