hello to all. Really new to forums and drones.
However when i first got my drone for work surveys it would automatically download videos and photos to my samsung s9. I had on my phone a dji photo album and dji record album both also had another folder for cache.
I now find that photos it will download but videos it wont. When i try it brings a message up saying something like it can only download 720 and 1080 videos. I dont recall changing any settings on my app or device. As i mentioned before it used to download the videos but now it doesnt and the album has disappeared from my phone.
I need a guide for dummies to fix this please
Thanks in advance for any comments
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