NitemareTrainer
lvl.4
Flight distance : 11844 ft
United States
Offline
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DJI Thor Posted at 7-22 19:08
Hi NitemareTrainer,
We are sorry to hear about your disappointment. On our website we have the details about which parts are covered by DJI Care Refresh https://www.dji.com/service/djicare-refresh/info#terms
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A word to the wise before you invest in the plan read the small print on their website which is not easy to find.This plan does not cover:
1) Lost or partially lost aircraft and accessories.
2) Stolen or abandoned aircraft and accessories.
3) Damage caused by flight under unsuitable flight conditions.
4) Any repair fees resulting from or following water damage.
5) Repair fees for battery, propellers, remote controller or other accessories.
6) Deliberate losses.
7) Abrasions and shell damage that do not affect the performance of the aircraft.
8) Direct or indirect losses caused by force majeure.
9) Repair requests for damage incurred outside the period of validity.
10) Indirect loss and/or anticipated profit in any form.
11) Extra fees resulting from technical enhancements or performance improvements.
12) Personal injury and/or property loss to the customer or any other people caused by the aircraft.
13) Any legal fees related to DJI Care’s warranty coverage.
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