DJI Thor
Administrator
Flight distance : 13602 ft
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Hi monne,
Sorry to hear about your issues. Please follow these instructions when facing problems with the connectivity of aircraft and remote controller:
1. Always position the antenna properly, the antenna of the aircraft locates on the top of the mobile phone holder, please ensure it is pointed directly to the drone.
2. Please turn off other wireless devices during the flight in case the RC's signal is affected.
3. Stay away from electromagnetic interference such as Wi-Fi hotspots, routers, Bluetooth devices, high-voltage wires, high-voltage power transmission stations, mobile phone base stations, and TV broadcast signal towers and so on.
4. Please fly in the open areas, tall buildings, mountains, rocks, and woods may affect the aircraft's compass and GPS signals.
5. Fly higher, the signal would be better.
Also, please ensure that mobile device and cable are working properly and are not damaged.
Please let us know whether it helped.
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