New Mavic 2 Intelligent Flight Batteries
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887 10 2020-7-23
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Fidippide
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  1#
Hello everyone, I would like to publicly thank DJI for sending me 3 brand new Intelligent Flight Batteries for my Mavic 2 Pro. My old batteries were swollen and out of warranty but with videos, photos and emails DJI provided me 3 new ones. I have to say that this is a serious and reliable company. Thank you DJI!

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2020-7-23
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A J
Captain
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  2#
Great to hear
2020-7-23
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MarcelN
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  4#
Good news
2020-7-23
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James<3
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  6#
good u sent old back in ?
2020-7-23
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Fidippide
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  7#
James<3 Posted at 7-23 12:18
good u sent old back in ?

No, only the stickers. I could not send damaged batteries.
2020-7-23
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DJI Stephen
DJI team
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Hello there Fidippide. Thank you for these wonderful information you have shared here at DJI Forum and for your positive feedback for DJI. Rest assured that DJI is continuously doing its best to give out the best customer service for all of our valued DJI members. Again, thank you for your valued support and please stay safe always.
2020-7-23
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yoengel
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  11#
How old were your batteries?
2020-8-26
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Fidippide
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Italy
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  12#
yoengel Posted at 8-26 18:44
How old were your batteries?

September 2018
2020-8-27
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Lucas775
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  14#
Great to hear!
2020-9-2
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bikoo
Second Officer
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  15#
good news i'll submit my request
2020-9-7
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yoengel
Second Officer
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  16#
Fidippide Posted at 8-27 13:33
September 2018

DJI replaced all 3 of my swollen batteries from Aug 2018 too, awesome custotmer service!
2020-9-16
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