Hello, I have placed a dji express order for my mavic drone.
The payment has processed. It’s posted on my bank account. I checked all my spam me non-filtered emails and no sign of a shipping label.

My case number is : CAS-4693230-N3Y2C5

I would like my drone before before next weekend before I go in my trip.

Thank you.

Hi, we do apologize for the inconvenience. We'll be sending you an email using your email address that is associated with your case number provided. Kindly reply to that email with the PayPal payment of your replacement. Upon receiving, we'll go ahead and request the designated team in furnishing you with a Shipping Label.

Thank you in advance for your patience.