Bezik
lvl.4
Flight distance : 420646 ft
United Kingdom
Offline
|
KREMi Posted at 7-28 03:37
so that guy don't have slightest idea about problem giving advice like that... :/
bad store (or just bad empl.)?
I'm not sure, but DJI should have already Your device serial, as there is a need to activate it with DJI account
yeah but when you try to make a new support ticket it asks for the serial number of the item, i entered the serial from the air unit box and it wouldn't accept it, both my air units are registered on the assistant. I agree about the advice given by the store, im guessing they are more knowledgeable with analogue gear as its one of the main stores here in the uk for FPV gear
edit: I have noticed even here on this forum which is linked to my DJI account it doesnt have any indication about my goggles, air units or controller which are all attached to the same account and when you goto support it only shows my mavic mini as a registered product
|
|