Hi,

A message appeared on DJI Go App saying I have to update Phantom 4pro vision system. I downloaded the app from DJI.com, but my Mac refuses to open it as it is not verified. The app is not available at the Apple app store or Google Play.
Any suggestions?
Thanks,
Geoff

Welcome Orbitance !! Please check this link : https://www.dji.com/es/downloads/products/phantom-4-pro

here is the link for IOS : https://apps.apple.com/us/app/dji-go-4/id1170452592
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE (1st generation), iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad (6th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch) (2nd generation), iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (4th generation), iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular, and iPod touch.

Hi. I am sorry for the trouble this has caused. With regards to this concern. As JetSam advised please download the DJI Assistant 2 from the official DJI website to calibrate the vision sensor of your DJI Phantom 4 Pro and may I know the model of the mobile device that you are using please? Thank you.

JetSam Posted at 7-28 22:45
Welcome Orbitance !! Please check this link : https://www.dji.com/es/downloads/products/phantom-4-pro

Thanks for your help. Calibration successful!

DJI Paladin Posted at 7-29 20:28
Hi. I am sorry for the trouble this has caused. With regards to this concern. As JetSam advised please download the DJI Assistant 2 from the official DJI website to calibrate the vision sensor of your DJI Phantom 4 Pro and may I know the model of the mobile device that you are using please? Thank you.

Thanks for your help. Calibration successful!

JetSam Posted at 7-28 22:48
https://www.youtube.com/watch?v=TZJyl38iCtQ

Thanks for your help. Calibration successful!

Orbitance Posted at 8-20 05:57
Thanks for your help. Calibration successful!

You are welcome Orbitance !!

Orbitance Posted at 8-20 05:56
Thanks for your help. Calibration successful!

You are more than welcome and thank you for the update, we are happy to know that your previous trouble was resolved, if you have further concern or inquiry, please feel free to post it here at DJI Forum. Thank you.