Gimbal calibration stuck at 20% after update
4575 7 2020-7-27
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djiuser_mvP1GSz7XIei
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Italy
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I recently updated to 670 version but whenever i try to calibrate gimbal it stuck at 20% for a while then appears a message "gimbal overload" at the top left side of the screen.  All i can do in this case is to turn off aircraft and turn on again.

But now here is the real problem. I cant refresh the firmware nor downgrade it with dji assistant 2 because im getting a "network error" message! I tried reinstalling assistant 2 but it didnt work

Never had a crash and with previous firmware all is working fine.

Please help
2020-7-27
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A J
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Flight distance : 13877205 ft
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United Kingdom
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Are you using Assistant 2 for Mavic rather than just Assistant 2
2020-7-27
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djiuser_mvP1GSz7XIei
lvl.1
Italy
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Im using dji qssistant 2 for mavic 2.0.12
2020-7-27
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DJI Susan
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Hi, please make sure that the DJI Assistant 2 is the latest version V2.0.12running on your computer, you can download it from https://www.dji.com/downloads/so ... nt-dji-2-for-mavic. Please also check if the internet connection is blocked for the DJI Assistant 2, try to disable the firewall and check again.
If it is possible, you may try to refresh the firmware by another computer.
After the firmware refresh, you can check again and calibrate the gimbal. If the issue persists, and the gimbal is not working properly, please send the drone back for service. https://repair.dji.com/repair/index
2020-7-27
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djiuser_mvP1GSz7XIei
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Italy
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DJI Susan Posted at 7-27 20:35
Hi, please make sure that the DJI Assistant 2 is the latest version V2.0.12running on your computer, you can download it from https://www.dji.com/downloads/so ... nt-dji-2-for-mavic. Please also check if the internet connection is blocked for the DJI Assistant 2, try to disable the firewall and check again.
If it is possible, you may try to refresh the firmware by another computer.
After the firmware refresh, you can check again and calibrate the gimbal. If the issue persists, and the gimbal is not working properly, please send the drone back for service. https://repair.dji.com/repair/index

Yes. My last hope is to try it with another pc after work. So ill be right back!
2020-7-27
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DJI Susan
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djiuser_mvP1GSz7XIei Posted at 7-27 20:44
Yes. My last hope is to try it with another pc after work. So ill be right back!

Thank you, you may keep us updated about the result.
2020-7-28
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djiuser_mvP1GSz7XIei
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Italy
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DJI Susan Posted at 7-28 02:22
Thank you, you may keep us updated about the result.

Im sorry for late reply. Been busy these days. But anyway i tried it with another pc and everything works!

Thank you for support
2020-7-30
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DJI Susan
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djiuser_mvP1GSz7XIei Posted at 7-30 03:33
Im sorry for late reply. Been busy these days. But anyway i tried it with another pc and everything works!

Thank you for support

Thank you for your update, glad to hear all is good. Enjoy and take care!
2020-7-31
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