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Osmo Mobile 3 Keeps Zooming Out
123 1 7-28 18:39
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djiuser_pvKwr92HxZCN
lvl.1

United States
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Hi all, I am using a DJI Osmo Mobile 3 with the DJI Mimo App. For whatever reason, whenever I try to zoom in it almost automatically zooms back out. I have no clue what to do, I've tried restarting my phone that I am using with the app (galaxy note9,) but the issue persists.
7-28 18:39
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DJI Stephen
Super Moderator

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Hello there. I am sorry for the trouble this has caused and thank you for reaching out. Can you please try using a different recommended mobile device to see if the issue will still persist or try to uninstall and reinstall the DJI Mimo application for us to be able to assist the said issue. For reference I will post a link where in you can find the recommended mobile devices for the DJI Osmo Mobile 3. Please keep us posted for further assistance. Thank you.

https://dl.djicdn.com/downloads/ ... _List_en_0526_1.pdf
7-29 00:39
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